SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Have been using this morning and night for 3 weeks. Have noticed improvement in under eye lines and wrinkles as well as darkness (see pics). Excited to try more products from this line as they are so affordable and have great reviews. You get a lot of eye cream for the price, I can see this jar lasting me the better part of a year. Love that it is natural and doesn't have much of a scent. Cute label is also a plus :)
I didn't beleave this product worked until I purchased it for my husband he has thinning area's in his hair line. Purchased my first bottle 3 months ago and I must say, I'm well pleased with it. Give it time it works
It much easier to apply than foam. It deposits the serum right where you want so it doesn t have a crunchy feeling like hairspray. There s no smell.
Product in use
Still not tested. Good packaging. Arrived in perfect condition.
Thank you! I ordered 3 times, as always everything is good. A very good remedy for 4-5day hair does not fall out at all. very well lags off, the effect for 6-8 months. no means from our pharmacy so do not help help I have been using it for 3 years. thanks to the manufacturer!
On the results I will complement
It is packed with a Arc of good, the calves of the soil is coristrated
OK
The packaging is good and there are no leaks. The second time I took this oil, I massaged my head with my hands. The most important thing is to use it every day. I use it every morning and night, I have been using it for a month and now I have new hair on my head. I think three months or so is enough.
I don t know why I didn t get hair oil sooner! I struggled with bald spots because when I was younger I cut off my bangs (and my baby hairs never grew out. I ve been using the hair oil for about 2 weeks and I m way more confident putting my hair in a ponytail. The bald spots have grown out where it s not super obvious there was even less hair there.
This is really great. The effect is really comfortable. After washing my hair, it feels very soft. After use, hair is shiny and not dry. After using it, my hair really lost a lot and my hair grew back. I saw that my hair was very thin and the hair loss was severe, so I thought of treating it as soon as possible. Just because a classmate recommended this product, I bought it and tried it. I slowly noticed that I lost less hair when I brushed it. And a lot of new hair grew on both the hairline and the top of the head, it's amazing, thank you for this product.
The smell is amazing, unlike anything I've ever smelled before! This scent gives me "herbal tea" feeling in the best possible way. I love using it on my hair! After using this product, the scalp will be very comfortable. I have almost finished one bottle, the effect is remarkable, and fine hair grows out. I bought three more bottles, and I believe my hair will be restored to health.
I use about a month, the effect is not observed
In use
Received but currently test if it works... I WILL BE BACK THEN
It works! Keep realistic results in mind. My hair was pretty bad its not back to 100% but keep in mind its about improvements not perfection and im happy!
Before that, used many lotions and oils for growth, but the hair did not become thicker. On the temples near the forehead, the hair is grown with a pool, but for a long time it does not grow and fall out. Later, if the program allows, I will write as this tool coped with the task or failed.
Excellent product, my hair has stopped falling after a month using this serum. Totally recommend
I don't use it yet, but I arrive very fast, and the other two products are very good, I recommend the store
I got it, not yet tried to say if it works :)
I bought this for my mother's thinning hair. I have noticed a slight difference in the amount of her hair loss since using this essence. You don't need to use much.
"The photos are before and after using the shampoo and serum. Two months after starting to use the products Currently the person in the photo has more hair has 3 months using the products."
Я купил это, потому что я недавно ездил за границу и у меня плохое питание. Каждый раз, когда я расчесываю волосы или принимаю душ, я испытываю сильное выпадение волос. Я уже убедился, что это хороший продукт, потому что последние дни я не наполнял свою расческу волосами. Недавно я покрасила волосы две недели назад, и за последнюю неделю заметила сильный рост корней.
The store is very friendly and told me the detailed usage and precautions, thank you
To be honest, its effect is not so fast. But it is more honest than other products advertised. After using 2 bottles (about 2 months), I saw that my hairline started to grow new hair. I am satisfied because it is safer.
Envío muy muy rápido. Vamos a probar.
nice
Goods receive, thank you
ok
Received my order within 2 weeks after use I will leave edditional feedback
Product received well stakes and expelled before the estimated date I wait just two weeks Thank you for your service Cordially.
product as per description, delivered faster than the estimated time, only missing to try if its working or not.
Arrived AGR use to see the result
Still I use the product, more came all right, thank you, if the product is good, I will hold more shopping
though wasn't tested
extra
I haven't tried yet.
I can't tell you yet. Only started to use
This oil made my hair feel wonderful. I have long curly hair that gets dry and damaged in the winter and in just one week my hair felt and looked better! I'm excited for healthy hair! I'm really impressed with how much this has helped my hair not only is it growing again but looks get healthy!
Fast shipping!It took a long time, and finally the hair changed. The hair is thicker than before. The store said that he still insisted on using it all the time, the hair would get better and better, I decided to buy more and kept using it. I hope my hair is getting thicker and thicker.
I've tried dozens of products for hair loss, none worked quite like this hair oil. I'm not one to hype products, but this one started to make a noticeable difference. Fast forward to now, and my hair follicles appear to be working better, my hair is growing on my scalp in areas that were damaged and had no hair growth activity, now there are hairs to feel and touch! I'm still in awe at the incredible transformation. This has tremendously improved my hair AND my life. I wish I could give it ten stars, I'm sooo happy to finally have found something that works!
5 stars for shipping and matching description. Effect rate later
The store service attitude is very good, very kind. After the goods arrived, I began to try the hair growth solution and used it for a while. Apply every night, then massage. It started twice a day, then every night, and now the hair grows amazing and grows a lot of short hair. I hope to continue to grow more hair afterwards.
Delivery speed is fast! This product is very effective! Be sure to stick with it! I will evaluate again after a while! Looking forward to my later hair
I like the red bottle. The dropper is easy to use and the package is very good. No spills. Look at the effect later
Rub into the roots after washing. Really helps, after two weeks of application, the hair practically does not fall.