SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ote:
Super good has become my go-to for stunning lashes! From the first swipe, my lashes appeared instantly longer and fuller without any clumping. The formula is lightweight, so my lashes don’t feel heavy, and it lasts all day without smudging or flaking. I especially love the curved brush, which effortlessly lifts and separates each lash, giving them a natural, fanned-out look. It’s easy to layer for a more dramatic effect without causing any stiffness. Plus, it’s gentle and removes easily at the end of the day. If you’re looking for bold, beautiful lashes, Luxe Lash Mascara is a must-try!
Las pestañas están en muy buen estado. El producto llegó super rápido y sin daños ninguna ruptura
Гарні вії, виглядають натурально. Посилка прийшла за два тижні в звичайному пакеті але без пошкоджень. Рекомендую
Very good lashes, one of the best in your shop. The eyelashes are natural. Thank you very much for good cooperative
Magnifique Cils, arrivé hyper vite en France, 6 jours, bravo au vendeur
towar zgodny z opisem, szybka wysyłka i dostawa,dobra jakość,ok!
Son muy lindas, en mi ciudad consigo un par por casi 3 dólares y esta es la misma pero muy baratas recomiendo
They are really cute! They are great if you want your lashes to look natural or if you have parents who don’t let you wear dramatic lashes.
Суперские ресницы, смотрятся как наращенные, очень рекомендую мне понравилось, в наборе много штук так что хватит на долго
Super naturali ancora da provare ma sembrano ottime arrivate un giorno prima
Tal cual se ve en la foto, de referencia, este modelo es de tamaño natural y aporta un volumen muy natural de pestañas. La calidad está bien, compraré un tamaño mayor. Buen producto. Gracias al vendedor.
Гарні вії, мені сподобалися, природно виглядають. Рекомендую, продавця та товар.
Already used them. Very natural looking. I would definitely buy again.
se parecen pero son bien naturales, unas ralitas . 1011 es más espeso
سلام عليكم رمز بريد تاع هذي بوسطة كبيرة عدنا مشي هو لي درتو في عنوان نزيد نستنى باش يبعثوه لعندي هذي في عنوان بريد لي حطيتو ؟
me gustaron mucho, llegó en un tiempo aceptable son cómodas y discretas, parecen reales keldlxlcldozlkdkdkxkxkdkdlxkkkd
السلام عليكم قمت بتسديد فاتورة الكهرباء عن طريق البطاقة الذهبية كان عندي تقريبا مبلغ 4500دينار والفاتورة قيمتها 2013 دينار … اليوم لقيت في بريدي موب 116 دينار واش ندير ولمن نشكي؟؟ يا خاوتي راني متيليشارجي التطبيق الرسمي… والصور للتوضيح فقط وتسديد الفاتورة خلصت من الموقع الرسمي بارك الله فيكم
Las pestañas están increíbles, las recomiendo mucho, no se sienten cuando las traes puestas
Fanática de estas pestañas, calidad, súper naturales y lo mejor es que llegó a mi país MéXICO en dos semanas. Gracias al vendedor. Recomendable
i like this lashes cause they’re super simple and they’re half of a lash so they look very natural, i do cut them a little to match my natural lash
really beautiful bracelets, I brought different ones and I loved them all 5 staaaaaaaaaaaaaaaaaaaaars
extremely slow delivery, but the lashes themselves seem to be just fine. can't wait to try them on
So pretty.. They feel real soft. They are just the perfect length. Highly recommend.
super nice and I love the length and they also look super natural because the lashes are quite thin.
Lo recibí tal cual en la foto, siento que son un paco despeinadas pero supongo que así vienen
arrived earlier than expected date. Product is the same as in pictures and looks very natural. I would recommend cutting the extra bit of glue strip on the inner corner if you have small eyes to stop discomfort. Very happy with my purchase and will likely buy again
The lashes are many and light just as the in the image. I love them. I recommend both the products and seller
невелика планшета з віями і такий великий пакет . для чого . пакування бажає бути кращим , хоч яка пупирка. товар приїхав вчасно , не ушкоджений . не пробувала ще.
Les cils sont beau,comme sur les photos, pas encore essayer
lashes mink is a very good product and it has a good quality it takes 1 mounth to arrive over one month.
Omg I’m so glad I ordered this because it’s the perfect length for asian lashes!!!! Not too long, not too short. Also love it because it has a cat eye shape and because it has a THIN, CLEAR LASH BAND!!!❤️ asian baddies get this rn!! (Or anyone wanting a natural look!)
добрий вечір! отримала посилку. все дуже подобається. дуже дякую продавцю за таку красу. всім чудового дня!
Вії відповідають тому що на фото, якість непогана. Ще не користувалась, але думаю що будуть чудові. Прийшли швидко
me gustó mucho, se ven muy naturales Llego antes de tiempo
so happy with these, theyre the perfect size and ive been wearing them like everyday! buying lashes online is risky sometimes but these ones are so beautiful and subtle i love them so so much
good ♡(ӦｖӦ｡)♡(ӦｖӦ｡)♡(ӦｖӦ｡)♡(ӦｖӦ｡)♡(ӦｖӦ｡)♡(ӦｖӦ｡)♡(ӦｖӦ｡)♡(ӦｖӦ｡)
Отличные реснички , мегабыстрая доставка - неделя. Рекомендую товар и магазин.
На вигляд гарні. Брала у цього продавця раніше пучками, то якість мені сподобалась. Тепер буду пробувати такі
Швидка доставка. Ще не клеїла, але деякі вії пом'яті трохи.
Lovely lashes! If you aim a natural look, i recommend to buy! You have a lot of pieces in one box! Love love love!
روعة لبنات لي حبت نكمونديهملها جيني لباج انستقرام تعي Karoma world
A base é bem fininha e são lindos e muito delicados. Eu amei e vou usar muito nas minhas clientes que gostam de naturalidade.
гарні вії, але не підійшла довжина, надто короткі, мої рідні вії значно довші, тому нема сенсу клеїти ці.
класні вії! легкі, не дуже довгі. виглядають натурально. мені сподобались. буду замовляти ще. дякую
Якісні вії, все як на фото, прийшли швидко, буду замовляти ще. Актуальна форма та розмір, буду носити
I really like it. It is my second time to order. I recommend it.
Franchement pas déçu, j'ai essayé et la qualité est bonne.
Mis pestañas se ven más pobladas, un buen implemento para un buen maquillaje
Sososososo cute and natural! They actually delivered pretty fast to for AliExpress to ngl within a week or two it usually takes abt a month to get anything on here. But they’re super cute if you really like natural lashes GET THESE if you’re looking for dramatic lashes though these aren’t it. Also pls ignore my eyebrows I rlly needa get them waxed
La entrega fue muy rápido. El producto es de calidad y a demás es hermoso, me encantó . Lo recomiendo