SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Пришло очень быстро, внутри был подарок - пробник другого крема. Насчёт эффективности пока говорить рано, но пахнет приятно, консистенция не липкая, хорошо впитывается.
Delivery fast, to store Thank you. Good smell and texture at the cream. Let's see further in use how it will work.
Thank you all well
Good products good communication store recommended
The order only received, I will test, came well packed, the store put a sample as a gift, thank you! Recommend! I did not communicate with the seller.
He arrived quickly. Excellent and its smell is acceptable and leaves residue or gloss on the skin
The cream is bullshit. No effect.
The goods came whole. Sent the store quickly. I haven't tried it yet. Then I'll add a tip. Seller Thank you!
Thank you.
All as in the description, packed qualitatively, very interesting how it works. Thank you store
OK.
Cream for skin restoration. The cream has an airy and soft texture. Has a soothing effect, helps the skin to form a protective barrier, soothes the skin from the environment. The skin becomes soft and smooth, especially in the cold season. Can be used before and after pregnancy, contains many kinds of plant essences and Nutrient Recovery. Deep sea shark liver squalane and olive oil are natural ingredients for skin care. Squalan is an effective anti-wrinkle remedy. Nicotine is vitamin B3, restores damaged skin, makes the skin supple. Centella extract Asian-plant collagen. Pyridoxine HCl-vitamin B6, Can relieve skin discomfort, soothe skin, reduces pores. Allantoin is an antioxidant. Helps skin retain moisture, nourishes and softens, enhances Moisturizing effect.
AND arrived today… Try
Good afternoon. ‼Delivery SDEC 30 days to Novosibirsk.‼ The cost at the time of purchase is about 328 rubles per 35 grams, the shelf life of 3 years from the moment of opening. As always, beautiful packaging, in mica, suitable for a gift, comes even in a box and with a puree, the box is whole. Bypass and is designed to moisturize and remove stretch marks and scars. Moisturizes, the skin after applying velvety. But the process of removal and long, it is better to use for pre-emulation, use during pregnancy. It is well absorbed without leaving the film on the skin. The base is soft, the texture is creamy, white cream, with a pleasant smell. I use not for a long time, but some effect is difficult to say. ‼I did not cause an allergic reaction. And it is very pleasing. The first impression is positive. The composition of the decree on the box. And he always pleases. From natural components, not something superfluous.
Excellent Product, moisturizes, whitens, softens the skin. Delivery month to Moscow, track is tracked completely, packing is good. Thank you!
I will add a review in a month on the effect/its absence. Cream without a pronounced smell, is applied pleasantly, rubbed quickly.
Good
Arrived early, now is see if really works
Thank you very much all very fast, excellent to buy back with you!
Corresponds to the description.
The goods are true. I order a second time! Cream really liked! Thank you store! Shipping fast!
Came exactly the same as in the description. On efficiency i will write later (thanks to the store for the gift)
Delivery by courier sdek 3 weeks before the apartment. Quality as always super, nothing spilled. Shelf life is sufficient. Serum probe as always as a gift :) emulsion with a mild, but sharp smell, absorbed instantly. The jar, of course, is very small, but the funds are quite a little. It is better to use at night after the shower, because the smell is long preserved;) the elasticity of the skin clearly improves. Great item and store super.
The cream came for 2 weeks in the kiev region. I ordered for coins. Until i open it, i do not hope for a clear result, for the sake of interest i took it on free. Estimate advance for fast delivery and essence as a gift
Ok
Good
в этот раз обработка быстрая товара.но доставка месяц до москвы
средство пришло в целости, тюбик маленький, средство не липкое ,впитывается хорошо. в подарок пробник крема отправил.
Доставка долгая в МО. Пока только мажу шрам. Какой будет результат, отпишусь позже. Продавец положил пробник какой-то увлажняющей эмульсии, за это ему спасибо.
Arrived in the expected time frame and everything is as described! While the Smooth Repair Cream is small only a little at a time is needed on the area.
It is second time that I order from this store and I just have compliments for all their work and products, highly recommended. Just have suggestion that they start with selling bigger packs of this creme because it is really nice and very good.
быстрая доставка
Заказал 10 марта. Отправлено 11.03.2019 В Свердловскую облась прибыло 28 .03.2019. Довольно таки быстро!!! Все отлично!!! Респект продавцу ,рекомендую!!!
Коробка не мятая, запах приятный, не липкий.
Маленькая баночка, эффект пока не знаю
доставка месяц
Delivered quickly. Really helps.
Product received in good condition
Отлично.
Thank you!
Acabou de chegar em minha casa esse produto veio bem embalado,demorou muito tempo para chegar,por erros dos Correios que mandou pra outro Estado depois outro,depois vou pro nosso Estado! Mas o vendedor foi muito responsável e atencioso!
пришло в хорошем состояние.ещё не пробывала
Wery Good
Wszystko ok dostawa bardzo dluga. Czy dziala napisze po wyprobowaniu.
Llego rápido mi esposa aún usa es producto esperando buenos cambios...
Krem dosyć wydajny jednak bardzo mały słoiczek jednak jestem zadowolona
Llegó intacto! Buen vendedor
Крем оказался совсем маленьким всего 35 г. В принципе крем мне понравился, расход не большой, впитывается быстро, отдушка приятная, аллергии не вызывает. Доставка около двух недель. В подарок продавец прислал эмульсию. Трек отслеживался.
пришлось открывать спор т.к. защита истекла. но я товар все же получила, подтвердила получение, спор отменила. по качеству ни чего сказать не могу - еще не пробовала
Zapach sredni, zobaczymy czy dzial