SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A line from South Korea Welke. Come soon. It's as sticky as a water pool. Repurchase sale
There is a very small bottle, but it seems to be able to know it until it is steadily Bali, but it is too small to use it. Like a dam...
Thanks arrived soon in use
The skin is getting smaller and the delivery was fast.
It’s good product. Not sure if it whiten spot or shrink pores, but it does moisturizes my skin
I don't know yet, but I'm using the effect.
Fastingly shipped ~
Not for my skin
Shipping is fast and it's still before use, so the effect seems to have to be seen I bought it because the reviews are good.
Good effect of the pores noticeably decreased, I advise
It came really fast!!
Very small now not use
Thank you
We will try. In appearance inspires confidence
Makes my skin feel smooth
Fast shipping good ~ ^ ^
Before use, but It's too small I don't think I'll use it a few times. ㅠ
The delivery very fast
When I put the cheese on my face, it's not sticky when I put it on the face. I think I'll use all the gomb rooms... I don't know the effect.
Great product
I order for the second time, sent it quickly, the parcel went along the Russian government for a long time, more than a month. Very good serum! The result of satisfied! I'll order more.
I take it well. It fits my skin well. It's good.
Thank you for fast delivery. I will use it again.
Super
Under trial but delivery speed ahead of schedule
Arrival in good condition thank you store
I think the hole is a little smaller. I think I'll repurchase it again.
I don't think it's going to be good.
Received today the product Is very small so bought שלש Still not tried, hope לתוצאות like שאומרים
Thanks for the fast delivery
I arrive quickly. I haven't tried it yet.
It's soft.
Very good essence, I take not the first time, it affects the combined skin well, especially if you apply it together with the cream. Shelf life is also good, until the 24th year. The store put a gift, two bags-a probe, for which many thanks. And special thanks for the incredibly fast delivery, ordered cosmetics on September 28th, in the morning of October 2nd already delivered. I highly recommend both the goods and the seller.
Perfect. 100% top store. Super product
Delivery in 3 days,, Super!!! For this store special thanks. Boxes are whole neatly packed. I did not have time to try, I wanted to write to the seller that insts at Russian sent, but the receipt confirmed now do not know how to contact.
Dugé Kruta rich, cracked leather, I recommend
Сыворотка удобно наносится, хорошо впитывается. Предназначена для увлажнения, питания и обновления кожи лица. Содержит экстракт слизи улитки и гиалуроновую кислоту. Запах еле уловим. Средство упаковано в прозрачную бутылочку с пипеткой и коробочку. Информация на английском и китайском языках. Вес: 12 мл.
Serum with hyaluronic acid for the face, which gives a noticeable result with regular application. The consistency looks like a gel, does not drain and is very well distributed. Three drops for the whole face is enough. After application, immediately feel moisturizing, the skin becomes velvety. Easily dosage and smells nice Recommended
I got it in five days, everything is fine, well packed. I haven't tried it yet.
Shipping fast. Everything was well packed.
Serum with hyaluronic acid and slug of snail. Glass bottle 12 ml. With a pipettes. The liquid is transparent without a smell, absorbed quickly does not leave a greasy shine. Perfectly narrows pores and smoothes mimic wrinkles.
I havent yse the product yet. Will add a separate review then. It arrived very quickly in 16 days. Bottle is very small though..
Facial cheese from the brand # meiyyanqiong with hyaluronic acid with snail extract. The consistency of the product is liquid a little oil, the smell is cosmetic, but very light. Serum does not leave stickiness and fat on the skin. Improves the condition of the skin moisturizes, narrows pores, smoothes fine wrinkles. Helps in the fight against inflammation, as well as with the traces of acne. Packed in a beautiful red box complete with a pipettes. I really liked the serum, I recommend!
The bottle is small, but effective. Very well applied, due to pipettes. It moisturizes well and gives softness to the skin.
Сыворотка с фильтрататом улитки и гиалуроновой кислотой. Супер концентрированное средство. Для эффективного применения достаточно несколько капель. Рекомендуется для ухода за кожей лица. Восстанавливает естественный баланс кожи. Проявляет отбеливающий и омолаживающий эффект, сужает поры. Консистенция лёгкая, обьем 12 мл. Содержится в бутылочке с пипеткой. Хорошо распределяется на коже. Увлажняет, выравнивает тон кожи, кожа становится гладкая, красивая, здоровая! Рекомендую! Доставка около 3 недель, посылка прибыла в хорошем состоянии, отправили товар быстро!
Took for mom, suitable for dry skin. Mom liked it, well moisturizes a pleasant consistency
Excellent serum for the skin of the face. Bottle glass. The cap-dropper is included. Serum transparent, almost odorless, on consistency a little pulling. It is applied to the skin on drops, which is very convenient due to small consumption. Serum perfectly moisturizes the skin, slightly whitens.
Delivery fast within a week to Hmao.
I like this essence very much. Powerful composition. The effect of application notice immediately. The skin is perfectly moisturized, wrinkles are smoothed. And in general, the complexion after application is much fresh. I use the morning and evening, after application I put my favorite cream. Consumption is economical. A few drops are enough for the whole face. Previously bought such a serum, now changed the appearance of the package, the old version I liked more, but the composition is the same.
Delivery is fast. Packed perfectly in a cardboard box. I ordered several types of serums. It was this one that ordered the first time. Previously ordered from this store serum with argyreline (very much like, do not cause irritation, give elasticity to the skin). I think that this serum will not be worse.