We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product... softens my skin and locks my poles...
Corresponds to the description. Took a second time for his wife. She likes it. Omsk took more than 30 days.
Everything is fine, everything is safe and sound. This time I ordered 5 pieces. I really like
I buy a second time, I recommend
Great product. Very happy with my order :)
Everything alright
git
Everything is fine and additional gifts put. Good store recommend. Serum in factory packaging. Still in an extra hard box. In general, packed well. Shipped with tracking.
Thanks the store for fast delivery of the items and the good packaging. Thanks for the gifts too!!! Additional feedback later when I use the product.
The order came not crumpled, the packaging is whole. I haven't used it yet. Put a gift probe moisturizing emulsion. He's cool. I guess I'll order it, too. I ordered cosmetics from this store several times. No complaints yet. Delivery to Mo month. Thanks to the seller.
Thank you !
The product corresponds to the description
I ordered two serums, came almost in incomprehensible boxes, managed to Ng) as a gift there was one probe with cream
Pas encore testé
I am very happy with such a small present. The care of the store is the best.
Lovely goods! I'll take more!
I got it! Thank you! I order not the first time I like my skin! Packed very well all delivered in integrity!
It came in a month, not tracked. Excellent moisturizing. A pair of emulsion probes as a gift, now I'll order it, Pts liked it.
Serum came in 1.5 months! Track number tracked! Serum was packed perfectly! Serum Super! On my YouTube channel Melissa Romanova-I tell in detail about the merits of this serum! Come See, also there is a review of other products with AliExpress))
I order not for the first time, I like it very much-the skin of the eyelids just comes to life, wrinkles are smoothed right in front of my eyes
super
Good cream, I buy not the first time!
Came the goods intact and safe on the way 35 days, has not yet tried
Droplets took for a gift, also a probe of cream put, for this thank you. It seems to moisturize well, liked. Shipping month, track tracked.
The product was received .. thank you .. i will try .. I recommend the store.
Super product. Recommend salesman and thank you for gift
Excellent moisturizing emulsion, the store also gift put, delivery fast, with full tracking
Thank you store
The goods are received on time. Thank you very much to the store for the excellent service and gift. I write the cream and essence a second time, I really like it. I recommend this store.
Thank you very much. Everything is just super!
Received, packing is super. i will give
Everything is fine. Thank you.
Thank You
OK compatible with description review I will add pozniej
נראה טוב עדיין לא ניסיתי
urun gorseldeki gibi geldi.kucuk bir sise.denemedim .kullaninca tecrubelerimi aktaracagim.kargo ucretsiz gelecekti.5 tl kargo ucreti odedim.bunun sebebini bilmiyorum.
todo ha llegado bien , solo falta probar.
хороший товар
Thank you!
Чергове китайське "кідалово". № посилки неформатний, знайти її неможливо... Правда чувак навіть не противився спору - знав шо рильце в пушку.
Great product. Conforms to the description. From first impressions it looks good. Good store
Все дошло красиво упаковано но очень маленький пузырёк как капли от насморка не пробовала пока потом напишу отзыв спасибо
muy bien.
товар не пришел, вернули деньги
Przesyłka nie doszła. Zwrot kosztów przez Aliexpress.
Быстрая доставка !! Спасибо !
Все, как впрочим и всегда, на высоте. Качество товара, доставка и цены. Продавец молодец!
Everything is of a high quality: goods received and service. The delivery was very quick. Thank you!
Shipping fast, I recommend the store. I HAVE A SMALL FREE! :) The cosmetic has not yet used, I think it will be helpful. :)
Must try it out .