We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
okej
Amazing store super fast shipping to Canada. Would not hesitate to purchase from again. Thanks very much.
все супер заказывала много всего....и не первый раз....доставка долго больше месяца....но всегда хорошо по качеству и по упаковке...продавец положил подарочек...мелочь но приятно..карандаш для страз и клей для них же
доставка меньше месяца
Igual a la descripción
всё супер продавца рекомендую на 5 звёзд
Came at the early end of the estimated arrival dates. Matches description entirely and I'm very happy with the items! Exactly what I needed/wanted and can't wait to use them.
Soo I counted them and I'm a few rhinestones short, but they are gorgeous and they arrived fast.
Доставка быстрая, 18 дней. Товар соответствует описанию. В подарок карандаш и клей
Dochter er blij mee
все отлично,но я думала цветные круглые,а они сердечками.яно это не минус
Teşekkür ederim
Product as described.
Perfect everything is there more than testing
Everything is fine
Quickly delivered, a lot of rhinestones, everything is fine.
As to description month and a half to receive it
I never received this please resend it...why is my dispute finished it was never resolved.....
perfect
Very happy with products
Such as the image
nice colors, came perfect, totally would buy again!
They're smaller than I thought, comes with pencil and glue, doesn't vary the size of gems
Many thanks to the store, the order was delivered quickly. The quality corresponds to the description.
Thank you for the parcel I liked everything
I love them so much
Excelente
Super lot and very fast delivery. Thank you
Pretty, though a little small
Just like the description, it took 1 month to arrive.
Very cool!
Love it
Very very long delivery for a paid shipment. Arrived, all is OK, but other items ordered later and with free shipping arrived earlier.
Стразы супер, и на вид и в работе
ОЧЕНЬ быстрая доставка. второй заказ в этом магазине. Оба раза доставка быстрая.
очень красывые стразы и цвета, отправка и доставка быстрые, 18 дней всего
пришло всё в срок спасибо.
Entrega muy rápida y buen producto
Precies zoals beschreven, vrij snelle levering
rhinestones are good quality, cases are good too
reçu en 3 semaines. Comme sur la photo. Bien emballer. Je recommande ce vendeur.
2 weken levertijd naar NL
Love them can’t wait to use!!
Товар соответствует)))Спасибо за подарочки)))
these are nice enough stones. the case it comes with seems secure as well.