SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered March 14, received May 12 in Moscow. The parcel was not particularly tracked and went for a long time. In general, the goods are satisfied, good quality
Long delivery
Unfortunately, the goods never came, the money was returned.
Rings soft and massage weak
Got it. Cool. I thought there would be 5 pieces. But only 1. so according to the description.
Well, I broke it in half an hour
The goods came, very long delivery. I thought that 5 pieces came, but it turns out only 1 piece
Good massage ring
Due to the fault of mail the order is not received, the dispute is closed not compensated
Came Autumn quickly, the quality is excellent
Everything came, the product corresponds to the description
Made well, advise
My wife likes it, I'm not, I think it's useless.
Made qualitatively. I recommend.
It came quickly, took 5 PCs. For girlfriends-develop fingers, T. K. They can not be fingers, took it before-it helped me. I recommend.
It's a pity that the massager broke
Rings are similar to the vessel, who knows, he will understand what I'm talking about, but there is no ball of prickly like a cover to them. A great way to stretch your fingers. Made adequately well, only after the first application, a little stretched, but in general, not critical. Got me all 5 pieces, as ordered. The only negative, and for such a price it is obvious, it smells like metal. Especially after use, hands smell. So far, not darkened, and the spraying did not fly, let's see what happens next.
Good, mom liked.
Thought very quickly (
fast delivery directly in mailbox.
Good quality ring, in Ukraine went a month and a half
Thanks :)
I liked it, not as thin as in pharmacies
Rings very good buy my daughter for finger massage
It's okay, only for a very long time, I wanted to open a dispute. But still came
Very cool
I would like a ring tight :))
To Peter just over a month. Good massager
The product is good. The delivery was fast.
Good
This is not a set, this is 1 piece, 1 ring, but it is worth it, thanks to the store
Very good
Quality is good, the goods came quickly, although not tracked.
Weak, all broke in a week (
Thank you so much!
Okay.
Went long, immediately separated :(
Good, the whole came.
Thank you very much, received! It is a pity that it took a very long time, the buyer's protection ended and I opened a dispute. The store returned the money. I'm sorry!
Did not come
кольцо классное, у меня летом пальцы отекают, помогают разогнать кровь.
Продавец товар отправил быстро, но посылка добиралась более двух месяцев.Товаром доволен - хороший массажер. качество на высоте. Рекомендую и товар и продовца, не пожалеете!
잘왔음
спасибо за колечки!
Получил, хорошее кольцо
хорошо
my daughter loves them
все соответствует описанию
Найс, долго шло
Отличная вещь для развития мелкой моторики и массажа