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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much, very nice product that fulfills its function! The delivery process was very fast and smooth!
لم اجربه حتى الآن لكن يبدو جيد ولا يوجد به رائحة سيئة
The products arrived in 8 days to Romania. They seem ok and they do not leak. I did not need to communicate with the store.
Силіконовий ролер прийшов добре запакований, колір-голубий. Воду зручно заливати в отвір, замерзає десь за чотири години. Легко відкривається під горячою водою. Ефект для шкіри обличчя хороший. Дуже швидка доставка, рекомендую товар і продавця ⭐⭐⭐⭐⭐
It is smaller than I thought it would be but it is cute and looks like the picture just smaller
Fiel a la imagen, el material es de silicon. Aún no le pongo agua para que haga el hielo
Super handig voor in de zomer ik heb ze al in het paars,roos en nu ook in het blauw. Levering was sneller dan verwacht
Tudo certinho, acabei de receber, só falta tentar pra ver se funciona direitinho
Tiene un olor fuerte a plástico pero al lavarlo pasa, es igual
Me encanto , llego más rápido de la fecha programada lo recomiendo, es una buena opción para cuidado de la piel ✨
Muy buen producto. funciona tal cual se indica y en perfecto estado, llego en el tiempo acordado
My ice roller came! The quality is good, no smell of rubber. But there is one thing but... it is freely put on each other and water seeps out of it, and when it freezes, more water flows out. So I put on a rubber band to seal it, but still a little leaking. After freezing it is generally impossible to remove the upper part, it is necessary to make a lot of effort to open it. And so in general an interesting thing and useful.
Came to Canada in 11 days from the time of order. My girlfriend is very happy, it works as expected
The same as in the seller's picture ads. They look fine but have not tried to use them yet. I will add more reviews later. Very fast shipping. Thank you.
Es muy linda, siendo sincera no lo he probado, pero el color, la textura y lo demás es muy bueno
Me llego en el tiempo que indican , tal cual el producto , ME ENCANTO
Product according to the description, I am satisfied I recommend to 100%. Of good quality. Fast Delivery
It is a lot bigger than it thought lol. Doesn’t leak when filled so I assume it’ll be just fine in the freezer. Definitely an impulse buy because I don’t see myself using it at all .
The product arrived very quickly. It has no unpleasant smell. The bottom silicone part is thick, the top part is a little bit thinner. Its color is similar like the picture. It is pleasant to hold, easy and comfortable to use. I am very satisfied, I love it!♥️
Physically it is, but already in practice not so much, but I'm still doing something wrong
She took 16.12 up, made 07.01. Duge is presatisfied! Dear Seller!
Came super earlyyy(most likely because I only ordered this one item but still)
nice
It is super good the product of very good quality is very easy to use and very useful I loved it and I have already bought it twice and it seems that I am going for a third time
Received ice roller, very satisfied! Good material and generally the idea itself. A small scratch, but it will not affect the use, so I feel free to give the highest rating. I have already tried it, in the morning I did a massage, my face immediately becomes fresher. The roller is big enough. Water is poured through the hole on top. Nothing is leaking, everything is holding up well. Satisfied with the purchase, recommend. If you do not want to massage, you can use this block of ice for cocktails))
RECOMMEND THIS SO MUCH it came faster and is amazing for puffy faces in the morning
I like it very much, just make sure you don’t fill it to the top like I did. The water spilled out when I froze it. I will make sure to leave some room for the liquid to expand as it freezes.
Looks like the description. Picture taken just before putting it in the freezer. Take note: do not overfill, there is a marking on the top half to where you can fill it up. I hope this will help reducing the puffiness of my face.
What amazed me was the fast shipping. I didn't pay more for faster shipping and usually AliExpress shipping is very slow. Got this today and used it in the evening. The quality is very great and I recommend buying this. Icing your face is a must in your skincare routine. It's like therapy. Just use it correctly. The top lid seals very well and no water will leak. Same is with the rest of the product. It's easy to open the product or close the product. I will update my review in a few weeks.