SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Heats well. Hair Curl
Good Curling Irons, I tried it on my daughter's long hair, beautiful waves, I recommend
Very long shipping, but super fast shipping.
Thank you for the delivery, my wife liked it
Delivery is very fast! I order the second, familiar. everything came in a safe box and in a normal package, checked, everything works. Thank you very much!!!
The box a little dented but works perfectly
The plait came earlier than promised, did not communicate with the store, packed perfectly. everything works. True unusual, not yet caught
Great curling iron! Its function performs on Hurray! It is also convenient that the design is changed, which is more convenient to see the wave, not to flip the blade as in previous verses such a curling iron
Wife says great plait
The packing is strongly crumpled, but the curling iron itself is whole, it works fine!
Cool tongs
Order Received, thanks
Everything is fine! thank you! the order came very quickly, everything works.
The first time was not sent stupidly. Froze a month. Second order came. Works fine.
The goods is good! Seller recommend!
The parcel came quickly. The packaging is whole, the tongs look good, like real ones, let's see how they will do the laying.
It's OK.
заказала 26.09 пришло 01.10. Чудеса.
I order the second time, the first daughter took away, an excellent effect, but very hot, not suitable for constant use.
Perfect, just the package that was very damaged. But the iron has fortunately
все работает качество не плохое
אחלה ניסינו ויצא perfect
Работает,доставка супер)но всё в дыму…ух парит сильно
Excelente. Rápido envio e funciona bem
Delivered quickly. I'm happy with the purchase. Thank you!
The parcel came very quickly, in less than a week at the post office in five. Tongs liked, use conveniently, the wire is long. Curls are obtained) purchase is happy.
It's very good for its price and arrived in two days. A recommended pass. It leaves you mermaid hair in seconds. Bravo.
It came very quickly, brought the courier. two heating modes, heats up quickly, the coating looks like in pans.
Very convenient and quickly envy, everything is super
Good curling iron. Heats well 9 Avis is also excellent. I'm happy. Recommend.
It came very quickly, the courier brought home. The tongs are fine. But! Girls who have thick thick hair, do not take this thing)) does not envy anything)) will have to sell))
Very fast shipping, excellent store
My husband fell in love with me even more. This works
Super produit
Super. Pecam
Super curling iron
Good curling, but heavy)) later I will add photos
About my order forgot, and I waited 30 days just like that, and came in 10. in community 40 days, curls norms)
Delivery is very fast to Germany. all whole, in business has not yet tried, later I will add feedback :)
Super
Ployka fire! This is the second for a friend. The first one from Russia ordered, this one from China. Went a little longer, a little crumpled box, inside or not damaged. All as in the store's photo, thank you!
I recommend. The product is a good cable dovgy. Hair to twist good. Between two temperature modes.
Plait came very quickly! In the case I did not try, later I will add feedback as I will try :) but I think it will be cool
Excellent, 5 min and you with a chic volume styling, came quickly
The box arrived in bad condition, completely pressed on one side, but the curler seems to be O.K.
Cool, viconana Garno yakisno open the button on/Victor. The squad is radiated once put on on and not cinnamon. And the boys turn on the switches from the outlet, so better to live.
Delivery took from the Russian warehouse to St. Petersburg about 5 days, the courier brought to the house. I liked the curling iron, heated quickly, curling the hair well.
I ordered it in a box. The presentation is wonderful, the curling iron itself does not look cheap and for a gift. Everything works fine. Delivery fast 10 days by new mail. Very satisfied with the purchase. Shop and store recommend!!! Thank you!
Good thing
Great