We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A box of mint, for a gift is not suitable. The parcel came in 1,5 months
Delivery to Moscow exactly a month, though my second order made earlier and lost at customs fig understand what country! But it's not the store's fault! I buy in this store not the first time, all of good quality! This time I ordered almost everything new for myself, I chose the most popular reviews! Ampoules and cream with peptides have already tried (the cream really liked, no stickiness after application, the jars were enough for more than a month! The face is velvet after it! From the ampoule Super effect did not notice, moisturize like! Cloth masks put as a gift, thank you!
I haven't used it yet. As I try to add a review. Fast shipping. Gift two fabric masks. Nice)
The cream came in good condition, the packaging is factory, the shelf life is up to 2022. Not yet used, but based on previous products of this brand, I do not doubt the quality.
Ordered 11.11 arrived 25.12
Came quickly
Delivery-1 month. I got a wet, confused box. More than half of the volume of the bottle leaked during delivery. Serum was packed only in a soft puffy foam, which is clearly not enough for this product. The packing box is soft, the rubber end of the pipette is not hard protected. What was the store thinking, so packing the order? Did not expect such from lanbena official store. I'm very upset.
I order a second time. The item fully corresponds to the description and picture. Delivery month. There are no claims to the store and the goods. As a gift put masks from black dots. I recommend.
The goods have received, have not yet used, the shelf life is in order. Thank you!
Everything is fine order received in the mail. The texture is pleasant, quickly absorbed, the skin is noticeably leveled. Ordered at a discount 11.11.2019
Thank you very much
Small bottles
It came quickly, well packed. The smell is not very much. I'll use it.
I ordered several products from the store, everything came in excellent condition, and also put a gift, thanks to the seller.
Serum wonderful
Cool
It hydrates quite well. Not much product needed at home application
Two months waiting... Waited! Hurray! Serum I order not the first time. I like Och and the composition and serum itself. Packed all well. But delivery .... well that generally came. Thank you.
I have not tried using it but once I use I will definitely update
I ordered 6 funds, all boxes are wrinkled. This means the smell is not pleasant. Absorbed quickly, without greasy shine.
July 24 ordered, september 23 received. For the second time i order, the serum is super;))) the store of prosperity and prosperity :)
They wrote the type sent to the registered, it came not registered, for a long time. I will try, the reviews are good☝️
Great like always
thank you stores for quite quick delivery can't wait to try
I like the effect.
I am glad
The goods came quickly. Very satisfied. I recommend.
Everything is very cool and fast!!! Until i used, i will write about the quality and effect later
The order was received within the protection period. The timing is excellent. Serum looks great until i tried it. Thanks to the store)))) I recommend the store.
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I recommend!
Доставка до Екатеринбурга довольно долгая, но это всё наша Почта России ( Товар упакован хорошо, в воздушном пакете. Срок годности, фирменная голограмма - всё ок.
Хорошая сыворотка. Нейтральный запах. Аллергию не вызвала. Быстрая доставка. Немного помялась коробочка,но не критично.
fast shipping and good packing! ePacket, thanks!
Пришло быстро, не пробовала
Всё окейно, спасибо
У сыворотки запах норм, посмотрим через время как будет. Посылка шла с января... С отслеживанием до вручения...
Не заметила я ничего сверхъестественного , просто чуть смягчает кожу
Polecam !!! Zamawiam już 2 raz
Не в первый раз заказываю у этого продовца, как всегда всё на высоте. Доставка быстрая и качество хорошее. Спасибо прадовцу.
Заказала 13.03 получила 02.04. По Украине неотслеживался. Товар и продавца рекомендую. После первого применения кожа стала гладкой и мягкой. Дополню после нескольких недель использования. В целом заказом довольна.
Приятная сыворотка, имеет легкую текстуру, не оставляет липкости. Хорошо увлажняет лицо, можно даже обойтись без крема после неё. Так же хорошо, что не имеет запаха. Позже дополню отзыв об эффекте.
Доставка была очень долгая . Трек не отслеживался . Товар пришёл в хорошем состоянии
Спасибо
ужасная сыворотка. выкинула сразу. как открыла сильный запах от флакона. просто какой то китайской резиной. думала что от резиновой штуки, которой набирается средство. наверно от нее. но само средство пахнет не лучше. прогуглила состав. жаль что этого не сделала сразу перед заказом. потому что заказывала после положительного видео с ютуб об этой сыворотке. состав лютый. канцерогены токсины вначале (и только потом полезные витамины) причем такие, что вызывают раздражение , аллергию. нельзя использовать на кожу и поражает дыхательные пути. собственно после этого выкинула ее сразу. протестила на коже до того как прочитала состав. увлажняет хорошо. но это не удивительно, в ней спец вещества, которые удерживают влагу, благодаря тому, что создают пленку на коже. вообщем прогуглите состав, прежде чем купить (я смотрела на сайте экоголик). самый ужасный компонент, который мне не понравилсч carbomer
отличный товар, всем рекомендую
получила за монетки и цент, за честность продавцу 5 звезд, запах мне не нравится, но попробую, любопытно же, отправление отслеживалось, коробочка помялась, внутри все цело
Всё отлично, приходит за месяц примерно, качество косметики на высоте
Labai geras drėkina oda
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