SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
me llegó en un buen estado , antes de tiempo estimado y con la calidad de pantalla excelente recomendable
produto bom e de ótimo qualidade recomendo pode compra não vão se arrepender....muito bom.....
muy bonito, igual que en la publicación . estoy revisando el funcionamiento, llegó muy rápido. recomiendo al vendedor. muchas gracias
todo muy lindo me encanta este reloj lo recomiendo
Un muy bien reloj.. Me costo un poxo de dificulta sincronizarlo pero me habia llegado si 3l manual.. De rwsto todo excelente
Génial ! Vraiment bien et elle a pleins de fonctionnalités très cool avec mon iPhone ! On peut même passer des appels avec avoir des notif insta whatsapp etc .. il y a la santé dedans aussi le cœur la tension oxygène très interessant .. reçu très très rapidement une semaine
El despacho y la entrega fue muy rápido, excelente servicio
Прикольные, но пришли с дефектом .. но за такую цену простительно
muito bom o relógio, bonito, funções necessárias ao meu uso, chegou rápido, já tive um relógio desse, mas um tombo que levei de moto, arrancou a tela dele. por isso fiz essa compra.
Hello, received in just 1 week, fast delivery, now I will try it
Me encantó, llegó súper rápido y todo muy bien empacado, sin maltratos. Conectó bien con el celular y con la aplicación para poder configurar fondos, etc. Excelente. Recomendado. Cumplió las expectativas
Very good quality, it took 15 days to get to Colombia my house, my wife the charm, very well packed without dents.
I received my order well and I am very satisfied thanks for the fast delivery Recommended article
muy bonito así lo esperábamos llego antes del tiempo
Llegó bastante rápido, es el segundo que compro
The watch is very beautiful is the same like the description. Fast delivery
A product in high condition, same as in the image and it seems of high quality, the speed of the shipment very good arrived a week before the delivery date thank you very much
It is a great deal, OK, the clock comes with a small, bright screen in the sun and light, but I had difficulty delivering it with the phone
Public vidguk: to sit on the House of the thin stream. We arrived in Bluetooth to iPhone 11 pro Max. yaskravy screen, reading font. The ability to use the shield at the hand of the display, I felt it myself-it was nice. Without dials of the yaki mozhna reduvati and dodati your photo. They didn't try to try it, they didn't try it. Pulse, EKG, bloodsuck, sour acid can be zamiryati, ALE not singing, for sure. Minushi: Non-synchronizing contacts (iPhone, I don't know Android), ale can be picked up through a baton in the phone itself; the speech-making does not come with a large match Chi of the Messenger (The photo shows if I have gained such a possibility from them); the quiet sound of dynamiku is not vide, on the vulitsy so for sure (the microphone of the norms). Viscovok: for his own penny normal gadget, for an hour to show, for him, for a minute, for a bicycle; the second-tobto is not like a smart year, but an Yak was wearing a bracelet. I can't get over the Android and skilki the battery and the extra vidguk.
Very good product and super nice, it came to me early. Fulfill what promises
nice watch even though I haven't used it for quite time since it has just arrived.... might buy another one
Came with scratches on the back, as if worn already. This moment is a little incomprehensible. And so after charging they turned on, they connected to the phone through the application. Seem to work, I haven't had time to use it, I haven't even removed the film, but everything looks great. You only need to understand the application and functions of the clock
It arrived very fast!!!! Satisfied with my order except because a different color came to me than I wanted, however I am very happy... I will reorder the desired color GOLD
Parcel received in a good state. Package is clean. Tha watch arrived uncharged. I'm charging to test it. I did not like the straps though. Came relatively fast.
High quality product and brand new. yet to try it and see how it's going to perform.
I was delighted to have how long the battery lasts
Me like a year old. Delivery shwidka. My daughter. Vimivyuk, pulse, sour, croc, sleep, guess about Dovga Sidi. I was talking about the dzviniki/povilnya, ale vidpovichi and I could not get the number from them (I didn't work out that way. I will be more easily rendered). I could not put my screensaver on the phone on the old man's screen saver. Get shvidko on the dodotut. Charge off 1,5 Godini. I recommend it.
Everything works, the quality is great. I only had one problem, a problem with the app because it doesn't see the clock. I tried to connect, but it doesn't work. In addition, I want to note that there is Ukrainian language ONLY in the application, but not in the watch. But this is not a problem, there is English, so I am happy with the purchase. Thank you.
Arrive earlier than expected, safe packaging that prevents damage. Now you just have to try it