We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's okay. Just a little drip. The smell is not strong, but the oil is good, pleasant))
It came very quickly, although it was written ready to send
Waited more than a month, but everything came well, used it before, very satisfied!
I haven't used it yet. Came before the expiration of the protection period. Went to Tyumen 2 months, not tracked.
Good product
The goods did not come the money returned after Ali intervention
The oil is not bad, the smell is pleasant, the cuticle softens, that is, it performs its functions, a comfortable tube, you can carry it anywhere))
I like everything, it smells nice, I went for a long time
I order not for the first time, I like
The parcel went more than 2 months to the Krasnodar Territory
The goods did not come, but the money was immediately returned.
The order was about a month, the oil spilled a little, but not much, and so the order is happy, I will order more
Very Little
The product corresponds to the description. the track code was not tracked, the delivery took a month. the package is good nothing wrinkled.
I took the oil today, it was packed well, nothing spilled until I was awake. In the order it was written that it is preparing to send, but in fact it has already arrived. Smell cool, Peach)
запаха нет
очень быстрая доставка
fast delivery perfect thank you i order more :)
Масло немного вытекло
прикольное масло,приятно нежно пахнет удобная кисточка.спасибо
Товаром довольна ! Правда очень долго шли 3 месяца, но дошли . В связи с праздниками была задержка .
Nice, good quality and fast shipping!
Все целое, шло долго не отслеживалось, просила увеличить время защиты покупателя, не продлевали но общались, пропустила срок, на страх и риск ждала
:-)
Пришло не так быстро до Самарской области. Бросили с почтовый ящик, коробка помялось немного. И сам по себе масленный.
товар оплачен 07.01, получила 02.03, почти 2 месяца товар шёл до Поволжья. Качеством довольна за 47 руб., запаха нет у масла. Товар отслеживала, продавец не ответил на моё сообщение,когда спросила, отправлен ли мой товар мне...посылочку обнаружила в почтовом ящике.
Масло пахнет приятно пришло в течении месяца немного помята коробочка а так все хорошо.
всё пришло, ехал очень долго, больше двух месяцев, я уже собирался заводить спор
хорошее масло для кутикулы, приятный запах. все целое. заказываю не первый раз. рекомендую
покупка не доехала до меня , открыла спор , продавец молчал ...но али вернул деньги , им 5 звезд
ne ho presi tanti x fare regali a x la festa delle donne, ottimo regalo a giusto prezzo, molto profumati , basta proprio poco x idratare le cuticole
ok
Немного подтекает, нужно держать вертикально
ооооочень долгая доставка,но товар пришел в целости и сохранности
Мягкий-запах приятный!. Шло долго!
Очень удачная вещь .Прислали очень быстро
Очень долгая доставка, возможно из-за новогодних праздников, конечно, но так и не получив посылку, статус стал «получено» и уже даже открыла спор, и через три дня положили в почтовый ящик. Само масло неплохое, но арбузом и не веет)