SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Es estupenda, me deja la piel muy bonita, trabaja muy bien la piel dejándola tersa
ainda não usei não posso avaliar
Ok
Me encanto!!! Muy bueno el producto , firme, de buena calidad.
Quedé muy satisfecha con el producto. Fácil de manejar. a veces no se activa la vibración pero no es problema.
ótimo
no viene todo lo que sale en la imagen de venta,viene solo la maquita y el cable ucv, no explica cuanto minutos se debe usar.
Украина СУПЕР дошло за 7 дней Спасибо Я очень довольна
It's really compact. I really like it.
נראה מכשיר טוב, עוד לא השתמשתי
Gostei muito de máquina, entrega rápida
I love it. I've been using it for a bit, it really makes my skin feel good. Strongly recommend
j ai bien reçu l arcle
good order
chegou certinho, veio funcionando, tem vibração e as cores, gostei
Todo correcto , aun no la eh utilizado así que no puedo comentar si cumple su función o no, espero que sí
Lovely ✨️
Получил посмотрю как работает.
tal cual la foto vibrar al pasarla por la cara la llegó súper rápido
товар пришёл,все работает.Пока не пользовалась.
LOVE IT! TNX!!!
me encantó lo usé ayer y es magnífico satisfecha con mi comprá
I love this, and use it daily. Fast delivery UK
Me ha encantado,lo uso a diario
Bin sehr zufrieden! Danke
sentí cambios desde la primera vez
Продовец честный, товар соответствует рекомендую. Жене нравится и рекомендуюет
El producto llegó en excelentes condiciones tal y como se muestra en la imagen, en el tiempo indicado. aún no lo he probado pero se ve muy bien!
Towar zgodny z opisem polecam serdecznie.
массажёр пришел достаточно быстро. Все функции работают исправно. Только не поняла назначение маленького аппаратчика. Кто то может рассказать? Продавца и товар рекомендую.
A mi me sacó granitos al cuarto día de uso, dejé de usarlo
Came as advertised. Not sure what the cylinxer spray exactly is for
envio miy rapido y perfecto estado
Llego rápido mi pedido esta muy hermoso ahora lo voy a usar lo recomiendo es muy buena cálida
Szybka przesyłka. Wszystko w komplecie. Ładuje się bardzo szybko. Działa i mam nadzieję, że będą efekty ☺️
ambos productos excelente me gustaron mucho
Работает. А вот действует ли по назначению, ещё незнаю)))
מעולה
Viene con una carga inicial, una vez que se descargue, veré si carga bien, hasta el momento todo bien, entrega muy rápida, nonfue necesario contactar con el proveedor.
Fajna maszynka , grzeje, wibruje , ma 4 funkcje, światło niebieskie, czerwone, fioletowe i na końcu bez światła za to z lekkim prądem które kłuje skore. Są tez 3 prędkości do wybrania. Używam bardzo często. Jeszcze efektu nie jestem w stanie porównać bo używałam 2 dni. Odkąd przyszło. Natomiast zbyt często używane podrażnia skore. Z czym obecnie się borykam. Wczoraj przesadziłam z częstotliwością:)
produit visuellement conforme, prise en main très facile. fonctionne par induction, c'est à dire que vous pouvez le faire qu'à vous même et il faut que votre peau soit hydratée. par contre, les couleurs ne correspondent pas toutes au mode d'emploi ce qui me fait douter de l'efficacité de l'appareil, il y a bien le bleu et le rouge mais le vert est remplacé par du violet ... du résultat, il y en aura grâce au massage réalisé mais l'effet de la luminothérapie je doute.
Super
funciona muy bien veremos los resultados.
Super Gerät!
Цікавий апарат, поки не зрозуміло як від діє, користуюсь, в руці зручний, вібрує, навіть щось пощіпує))
I received the Massager a week before the scheduled time. Immediately test how it works, after the massage, before you need to apply oil to the face or I recommend the cream so that the face is not dry. I noticed my face was ujendrnia, thank you I recommend sorze6
Excellent work and easy to use
I loved it, I used it and if I felt a little difference, I will continue to use it to see better results
Very very fast delivery the packaging is good thank you
Arrived very well protected without failures, I recommend the seller