SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK
The lamp is normal, but the cord included is 20 cm long. it is very inconvenient
It came in 2,5 weeks. The delivery is free, but came with a courier before work, for this a separate "thank you". The lamp came in a crumpled package, but in work justified itself. Works no worse than big ones. I will still order in this store!!!!
Conveniently that works from charging. The packaging came crumpled.
Thank you very much to the store, everything has come, everything works
Cool lamp, miniature. on trips what you need!))
Really small and cute haven’t used yet
Good product
Thank you!!!
thanks
Great and it came fast. Great salesman.
Good lamp. With his work copes perfectly. Base and varnish dried in a minute, the top layer just in case 2 min. Keeps the coating perfectly. I recommend to buy!
Everything works, the only board inside crooked glued, had to slightly hole under the power to expand. In general, it performs its functions.
Button on. began to fail through a couple of applications, i had to glue from the inside. And so while the lamp works well, it was used about 6 times.
nice small size, conveniente for easy storage
Super chiquita y bonita
Доставка до Самарской области меньше месяца, запаковано просто в пакет, но всё целое, работает.
Все отлично! Заказываю третий раз уже на подарки. Лампа отличная.
Отличная лампа. Доставка быстрая.
в Украину пришла быстро,все как в описании.
Товар к сожалению не пришёл, так жаль конечно, два месяца ждала и не дождалась. Спасибо продавцу, сразу же вернул деньги.
все пришло, работает хорошо)
Я беру лампу уже четвёртый раз, одариваю подруг. Сами понимаете, что если я заказываю который раз, значит мне всё очень нравится.
Товар меня абсолютно устраивает. Самое нужное для дома это компактность. Это вторая лампа, которую я заказываю у продавца. Первая лампа сломалась. Позже прикреплю в чем была проблема первой. Но за такие деньги все равно пойдет, главное ногти сушит хорошо
thanks.
Товар дошел очень быстро...отлично упакован,ничего не повреждено...все работает отлично. Рекомендую всем этого продавца!
Отличный товар, советую! Заказываю уже не первую дампу, теперь уже для мамы. Просушивает слой гель-лака Эльпаза и базу Коди за примерно две минуты.
Заказала 16 марта, посылка пришла 1 апреля. Классная лампа, размер маленький, очень удобно. Сушит гель-лак за 30 секунд)) закажу ещё такую же
маленькая
Очень быстро пришла посылка в Украину. Спасибо продавцу, упаковона лампа на совесть. Гель лаки сушит хорошо, даже плотные. Очень удачная покупка.
П ришла целая и соответствует полностью описанию
el producto se demoró menos de un mes
Заказ пришёл быстро,трек отслеживался!
Mignon. Ça fonctionne bien. Je recommande.
Всё пришло целое, всё работает. Заказываю не первый раз. Всем советую.
Perfecto
очень давольна, действительно сушит быстро.
Заказываю не первый раз, все работает.
лампа маленькая, очень удобная!Очень довольна!
Лампа работает, сушит нормально. Доставка месяц.
Товар шел долго. Почти 2 месяца, но все работает. Лак пока не сушила. В остальном, хороший товар. В упаковке лампа и USB кабель.