SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Это просто МЕГА! Самая быстрая доставка на Али, которую я встречала в заказах. 28.07 сделала заказ, 06.08 получила на почте!!! По качеству пока могу сказать что брака нет, сами пружины не тонкие. Надеюсь, мне они помогут! Спасибо продавцу!
Спасибо получила Надеюсь помогу бедным людям,разные размеры.Довольна на данный момент долго искала.Еще не пробовала максимум добавлю после процедуры.
very fast delivery. Thank you
ok
Non le ho ancora provate , ma sono come le volevo Grazie a Voi
încă nefolosite, venite in doua luni
Работает. Но! Очень неудобно устанавливать. Ставила при помощи штуки, которая на фото.
Good store. Fast shipping.
Towar zgodny z opisem.
Определенно помогает. Ношу 2 недели не снимая, сначала ушли болевые ощущения вообще, а теперь ,по мере отростания, ноготь перестал вростать. Для большего эффекта надела сразу 2 шт, первая, побольше размером, на середину ногтя, вторая, поменьше, на края. Это просто спасение для меня. Советую.
Всё пришло, только очень долго шло.
Fantastic thank you
Полгода как мучаюсь проблемой вросшего ногтя.Решила искупаться в штормовом море и волной протащило по гальке и маленький камешек впился под ноготь,в течении 3 месяцев ноготь стал скручиваться причиняя дискомфорт,стал палец гноится.К хирургу идти боюсь,купила эту штучку,вдруг поможет.Дискомфорт есть,но не большой.Сразу скажу пружинка не дает скручиваться,а это то что нужно.Фото не для впечатлительных.
Everything as described.
thanks
It came quickly
Sent quickly
Very very fast delivery.
All as in the description. Tormented and dressed. It really hurts a little. Let's see what happens.
Polecam
Shipping 1,5 months, thanks for the quality goods
Skobochki came. as indicated. in the case did not try. with the store e communicated. sent the order immediately.
All right. If it works find for before long. Recommend
Quality is good, but went very long
Příchozí Velmi rychle. 16 dní for ČR. Děkuji
Thank you. the product corresponds to the description.
He came in on time and I'm using it and truth works
Very good
Excellent!
good morning I am not able and interested in getting the best price and the other day and you can also do a little while ago when are the one that is not working for a threesome with the same account are not the named recipient or an account on va eat and drink or something else and stick without any signature like to do you have a great day to get a discount for you to declare package and stick with the price of a good time to meet you and your team and the other failed to do you have any questions or comments regarding this matter what the guy who have a good idea to have a great day to you soon the tools menu for a few minutes ago to do you know what you want the same time as the front desk staff of approximately the same account are not the intended recipient or the front door on the back and forth a good time to get the order of service and you are interested please let them in the debit order le gars a good u accept this is an automatically generated by Gmail logo download on the
Product arrived after the month but only one size fit my nails. when you wear it not too comfortable. przyszedl in malym round pudelaczku.
good
Very good product I have already ordered expensive once, so that I can keep my nails ingrown, the clamps fulfill their function, I wish everyone who has problems with ingrown nails thank the store and I highly recommend
Excelente producto, descripción exacta y envío rápido, demoró en llegar dentro del país, pero nada que ver con el vendedor...
I am pleased. Item as described .I recommend store. Thank You!!
Проверю отпишусь позже
해봐야알것같음
Соответствует описанию. Доставка быстрая. Спасибо!
commandé le 09.04 reçu le 25.04. je vais tester
ok
Шли долго очень. Бросили в ящик. Будем пробовать.
Очень долгая доставка! Ещё не опробовали!
в Казахстан- г.Рудный шло 45 дней, товар пришол в точности как в описании, в эксплуатации не пробовал, попробую отпишусь
dar neisbandyta
Быстрая доставка 21 день. Хорошее качество товара. Продавца рекомендую
Ехали 2,5 месяца. Положили в почтовый ящик.
Спасибо,быстрая отправка и доставка.Я довольна.
заказывал 27 марта, получил 19 апреля
Дошло за 2 недели, размер подошел, все соответствует описанию, рекомендую, если будет результат дополню отзыв.
Доставка быстрая, качеством довольна.