SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery in 5 days. The set looks very dignified-it's not a shame to give. Tools sharpened well
Excellent quality
The set came very quickly, courier to the apartment. The tool is good. On sharpening I recognize my wife and add.
Brought quickly, delivered to the door! Packed well! Visually done qualitatively. Reliability will show time, if that, i will add a review.
Wowwwwwסופר product recommend recommend very
Very very high quality set!!! Sharp and comfortable!!!! I'm very happy. Shipping fast
The set came 18 days before nizhny novgorod. i liked everything very much. Just a wonderful set. all the tools are sharp, there is nothing superfluous, in the hand everything lies comfortably, the packaging is good, you can safely buy for a gift. the store packed everything securely-in a bubble film. With the seller did not communicate, the order was sent quickly, everything came also quickly, everything was tracked. very responsible seller refers to orders and buyers-many thanks to him. let this seller will be good sales. success to him and this store.
Very good set! It was about three weeks. Ali was not tracked, the track needed to be hammered on the recommended website below. All tools are very sharp, be careful. I took a sister for a gift, i think she will be delighted.
Wonderful set super store mega fast shipping
Delivery is fast. The tools are good. Did not like the nail file, so 4 *
The parcel arrived in germany in 10 days. The set was very well packed. This set i purchased to replace my german and expensive from solingen. This is even better: the devices are very sharp and functional. Quality surpassed all my expectations. Everything you need for manicure and pedicure is available. Such a set is not ashamed and give.
Quality set
Great set, very sharp appliances, delivery fast
Everything is perfectly packed, the tools are also good, but i do not like scissors (rings are big and uncomfortable to cut nails)
Delivery 3 weeks. Everything is very good, happy with the purchase
The set came quickly enough. The store at my request reduced the cost of the parcel, for this special thanks. The tools are very class and sharp. File double-sided with different imaginability. Lohonusya with scissors, they are not suitable for cutting cuticle (they have a blunt end), but the seller honestly says that they are for cutting eyebrows (my joint, did not see). Tweezers are very good, but my professional is better, but i needed a road option. And tweezers for cuticle-this is a masterpiece!!!!! The whole set looks very dignified. taporic, pusher and nippers of the same excellent quality. Many thanks to the seller!
Corresponds to the description. Tools are sharp, packed qualitatively. Inside were a small brush and a napkin. Thank you.
very good quality. thank you!
najwyższa jakość
Доставка из России за 3 дня!Инструменты хорошего качества.Как в деле,дополню позже.
Такой быстрой доставки не было ни когда за 5 лет!!!!!!!! Инструменты очень хорошего качества! Рекомендую
доставка курьером три дня. товар качественный, рекомендую.
Отлично! Качество на высоте! Быстрая доставка! Спасибо продавцу! Рекомендую!!
Good quality!
Очень качественный товар! Спасибо!
Прекрасный набор, получен очень быстро в течение 3 дней со склада в Москве.
Спасибо большое! всё получилось быстро.Инструмент качественный.
Очень быстро! Очень доволен! Очень хорошо! Very fast! Very satisfied! Very good!
Доставка очень быстрая за 12 дней. Замечательный набор.Супер качество. Упаковано отлично.Продавец очень внимательный и общительный.Огромное ему спасибо.Рекомендую. 10 ++++++
товар был доставлен в течении двух недель все отлично продавца советую
набор бомба!есть зингер,даже рядом не стоит.реально своих денег стоит!
соответствует описанию. посмотрим, как будет в деле.
Отличный набор . Очень качественный материал и заточка инструмента ! На все 100 %
Набор супер качественный! Кусачки для кутикулы идеальные, не большое лезвие, плавный ход! Спасибо! Доставка из России 2 дня!!!
very good quality
Товар соответствует своему описанию. Очень довольна. Рекомендую всем.
Заказ был сделан 20 февраля, 24- привез курьер. Супер оперативно! Спасибо. Могу поставить и 10 звёзд)). Набор отличный, брала в подарок. Инструменты острые, набор упакован превосходно. Не уверена, что будет удобно каждый раз засовывать инструменты я ячейки, так как кусачки и пилка сильно зацепляют замшу.
Будет хорошим подарком для любимой
Стоит своих денег
отличное качество,быстрая доставка
Excelente vendedor compro mucho en ali esta es la mejor tienda sus productos no son baratos pero da mucha confianza lo recomiendo. LO BUENO ES BUENO. atentamente
great product! thank!
Товар получила, кусачки отличные, все приборы достаточно острые.
отличный набор! качество на высоте. чехол очень приятный на ощупь. Приборы острые, тяжёлые. Все очень качественно! и доставка быстрая.