SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pretty sharp. Looks good product. Time will tell your resistance.
Good quality. There were complaints that this hairpin fell on which the locking mechanism is held, but everything is held here .. This pin is riveted on both sides, I hope it will serve for a long time. Lightweight compact thing, you can hang on the keys safely does not occupy much weight or space. The tool is sharp. The delivery is fast, satisfied with everything. Thank you.
Quality goods
Very comfortable and quality!
Excellent cuter .. Arrived fast and well packed. Congratulations to store to buy back!
ALL OK. THANK YOU.
high Quality , Its a third item that I Buy
Sharp, the file is very small good
Quality goods, good packing and fast delivery. Definitely to buy! To the store Thank you very much.
Very good product, rapid delivery!
Excellent nippers!!! steel Super!!!
nice and came in fast
Thought there would be more, small
AAA stores
Excellent packaging, very sharp, cut perfectly, the file is chic, in general, I highly recommend. Manufacturer, store many thanks!
Sharp, works fine! Recommend
Good Clippers. The file is also good.
Perfecto
Performance Okey
Like quality is good but has not yet checked
Counting nail, store recommend, delivery is very fast, to Peter in the area of the week
классная вещь,режет нормам,ножи оч острые.берите не сомневайтесь.То что нужно,компактно,пилка пушка,механизм прикольный,лучше классической фигни.Ниче не выпирает,не выпадает,своих денег стоит определённо.Качественная вещица.
These are not Mr. Green's first Clippers. The nippers, as always, are great at this company. To store Thank you for fast shipment and delivery. I recommend the seller, he is punctual in everything.
good
On a bundle with keys as a keychain. Very much even to the place. Beautifully executed, packed-straight for a gift.
Very sharp and thin. the file is slightly recessed. The Burr does not leave. Nippers class. you can take.
The quality and metal are excellent, but in places of touching the fingers, the tongs slip. For this money, you can think of something. I use the hook... MI, more convenient to catch. In general, I'm happy.
Great quality from MR GREEN as usual. These are very strong nail clippers. Good quality and nice looking nail clippers that unfolds easity and feels good in your hand and that you can use with confidence unlike other lesser quality foldable nail clippers.
very good
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Parfait
Cool piece, quality is good
The quality is excellent. Got in 10 days
Made well, soft move-knives sharp, compact, worth your money-I recommend.
Thank you! Very good ! I like it! And I recommend!
Goods came as described, speed delivery, thanks.
Superb quality, excellent value for money, very beautiful packaging, you can go with your eyes closed, quality worthy of a German quality!!! This model is super practical and compact!
The quality is good
Great item! Almost German quality! Seller 5 *!
top
Thank store for the quality product.. Very fast delivery. Super quality.
Very high quality, heavy, sharp, the file is awesome...
Very nice quality clipper with beautiful Cork packaging. Forgot to take a picture before giving it away as a gift. Very nice product close to Zwilling.
Good recommended product, it doesn't have much strength for very hard nails, but normal use no problem
Excellent
Super tweezers
Exelent article.
Good quality
Good
Get all as described. Delivery in time, nice clipper