SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Parfait
amazing
Loved the fit and coordinating tops
Loveeeee
great product
Love these leggings! I'm 170cm, 58kg and size S sits nicely. I only wish the booty contour would be a bit higher. The material is verz very dense. Well sewn. Leggings feel and look very PREMIUM! I love the subtle obre effect on the black grey ones!
Had a slight problem with a delivery and the store was so nice. Legging are perfect and one of my favorites
Very good. Size S is better than M for my 88-66-92
Son excelentes los leggings que envía este vendedor . Esta es mi tercera compra son muy bonitos , la tela suave tienen suficiente estiramiento y son realmente de cintura alta y lo más importante a prueba de cuclillas. Mi estatura es 5’3 Y peso 110 libras Mi talla normal es ( pequeño S ) Y en mi caso este leggings era en tercero que compraba con este vendedor me confié en que podía pedir mi talla (S) como lo hice con las otras dos leggings anteriores ( la leggings morada es S ) así que fue mi error pensar que por ser del mismo vendedor todos los leggings correrían del mismo tamaño que las 2 anteriores que compré . Pero no es así :( las leggings ombré corren más pequeñas pedí S y ajusta como una XS Así que asegúrense de pedir una talla más aun sigue siendo a prueba de cuclillas pero no me gusta sentirme tan ajustada ordenare otra en tamaño M para que funcione como S :) De todo lo demás es excelente!
Just perfect ! So glad with the quality and colour! And the shipping was very quick
Amazing leggings for price. fit well (waist band could be slightly tighter) but I am a size S in the orginal brand and purchased a S in nepoagym and it fit well. Squat proof, although have not tried them in the gym yet. Overall impressed and have ordered another one!
super fast shipping and high quality!
Pide tu misma talla o una menos, buena calidad, para chicas bajita un poquito largo, pero queda bien. yo pedí L y me quedaría mejor S ó M, llevo 38 de pantalón y mido 1,5ocm.
Puikiai priglunda. Kokybiškos ir dailios. Rinksiuosi ir pati, ir kitiems rekomenduoju.
Thanks!
Love these, they are just as expected and I would say a bit better than gs.
I already had this leggings before but the booty contour was a bit low so I ordered the updated version because I really like this color and design and now the booty contour is at the right place. The material is very nice too, very stretchy and not stiff and also not very compressive like the energy seamless leggings because I personally don't like a lot of compression, so the ombre is perfect for me. Shipping was also very fast (1,5 week) as always, thanks Nepoagym :) And for reference I'm 164 cm, 52 kg, my measurements are 86-65-95 cm
Het product is erg mooi! Zit goed! Geen losse draadjes of iets dergelijks. Helemaal tevreden! Is precies zoals de foto!!! Was al erg snel binnen!
Szybka wysyłka, legginsy świetne jakościowo. Nosze rozmiar xs/S tu zamówiłam m, mogłam wziac S i nie kierować się opiniami innych zamawiających.
Amazing quality. Great elastisity. Thin material and sexy
i LOVE IT
excelente calidad, tal cual la descripcion muy bonito. vienen bien empaquetados y llegaron muy pronto y sin problema alguno. ya dejaré una reseña posteriormente, aun no los uso.
Very accurate sizing. I'm 1,70m (5'7) and 57kg and I picked size small, which fits perfectly. It arrived very fast, way sooner than expected. I feel like the color is slightly lighter than on the picture, but I like it very much.
spodnie super. jednak trochę dlugie nogawki wzrost 160
Najlepsze leginsy jakie miałam, polecam każdemu! Szkoda tylko że nie ma koloru czarnego na pewno zamówiłabym kolejne!
Fit reallly well and the booty contour stays in place! Recommend!
It’s not totally seamless, there is a seam vertically on the bum, but i like that, because it makes your bum look prettier
Very fast shipment - 10 days to Poland. Everything is OK, size fits well, material and manufacturing is good, squat proof. My size is 164cm, 83/64/94 took S and it's perfect ;)
Very stretchy, squat proof
love love love them! so comfortable and flattering!! i will be ordering more for sure! I will probably try the small next just to see how they fit.