SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hair is also absolutely amazing. This product makes my hair super soft and smooth and all my mates have noticed that it makes my hair look healthy. It makes my hair manageable without any frizz. I have already recommended to my friends.
I feel like I need to share my joy with this product! I used to have thinning hair that dries out easily and wrinkled ends. Now use this hair oil every day, a lot of it. I love the good changes it has made to my hair, it is visibly healthier and my hair is now very smooth and shiny. great!
Hair oils work really well! It has improved my hair very well, thank you very much store. Before my hair was dry and strong, now my hair is shiny and of good quality. I will continue to order and use this product, I recommend it! Now I will show you the changes after use through photos.
Hair oils are great. I condition my hair using hair oil on the scalp and root area. Even though the volume is small, the oil lasts for a long time and it does a really good job of changing the texture of your hair. My hair oil is now less greasy and smooth. I like.
Let's see how it shows itself in action. Economical
The oil is super. I don't know about the loss, but the fluffy does.
The product is as described, the store of the bistro makes the shipment, the product has not been tried. what will be the effect of using it I will write later, but I think one bottle is not enough
The delivery is very long. The packaging is good. I liked the oil very much! I recommend for purchase!
I don't know yet. I'll buy more and more.
Thank you so much
Long walked
Thank you very much. The parcel arrived quickly. As giftPut the sample cream. I'll try to later add what result I got. Thank you.
I'm starting to use it hopefully it works, it has a rich scent and leaves hair shiny and silky
Good Goods
Oil perfectly cares for the hair. I add several drops to the shampoo with each wash of the head. The hair became much softer, do not push and shine.
Ihaveverypoorhairquality,myhairoftenappearsdull,notstraightandsupple,andtendstofallout.Ihatethisfeeling.Iorderedthisitemduringanitemdiscount.Theitemwasdeliveredquicklyandthepackagearrivedatmyhomeintactwithoutanydamage.Thebuyerisveryfriendlyandsolvedmyproblemverywell.Ihaveneverusedityet,Iwillsharemyexperiencelater.
All as in the description. Hair does not fat. Shine and soft hair. Added to the shampoo and applied to all hair. Delivery per week
Received but did not try came in 4 days
I used it for clean, dried hair. The product is easily applied to different zones, at Fall on the roots, at Dryness and confusion at the tips or by The entire length. The product does not get dirty, does not fat and does not Weighs hair after application. Absorbed almost instantly. Hair after the product is very soft, smooth, easy to comb and do not get confused. I'm very pleased with the effect.
Good oil. To restore, strengthen and stimulate hair growth. Provides hair with nutrients, reduces doubling and dryness. The liquid is transparent, with a yellow shade, the smell is very pleasant. The product should be added to shampoo (3 ml. Oils per 100 ml. Shampoo). Plastic container with liquid is placed in a box on which the product information is indicated. Weight: 20 ml.
Product delivery within three weeks. The product comes hermetically sealed in mica. Main active components: Macadamia nuts oil and argan oil. Means of oily texture (this is self), fatty, yellow, with a pleasant unobtrusive smell. You can use it as an independent tool and apply it to the tips, or to the roots of the hair, as a mask. you can add it to the shampoo, or your favorite.
Excellent oil, I use regularly, the hair became more silky. Easy to comb and smell nice. Packed neatly, there is an imprint of the shelf life. Shipping fast with tracking track
Прекрасное масло! Легко использовать, после его применения волосы блестят и хорошо расчёсываются . Волосы имеют более здоровый вид .
Very good oil, I like it, does not fat, does not weight the hair, the smell is pleasant. And the effect? Who will determine it? I'm happy. Comes quickly, shop recommend
I did not receive the goods. I don't know why it happened, but! I put all 5 to the store, as when communicating without problems returned money.
Excellent Product, contains vegetable ingredients. Restores hair, makes them strong, prevents loss, promotes hair growth, makes them more durable and elastic, provides hair protection. Recommend!
I buy oil here constantly, I immediately distribute it with shampoo. The effect is excellent, the hair stopped falling out, the growth accelerated, and the appearance became good. Recommend
Favorite Oliya for hair growth, I use after washing my head, rubbing into the scalp. I also lubricate the hair, it nourishes well, improves hair growth. Olya is fat, smells nice. Recommend!
Fast order shipment, no delay. Delivery month. Everything came neatly packed, but one box still suffered! The contents are whole, so I'm not upset. The track is fully tracked. Sociable and polite store. Very satisfied with the service and quality of service. The order just received,-I'll add it later. As a gift put emulsion for the face,-probes. Thank you very much! Everything was profitable,-for the action. The goods are quality and a large assortment,-there is something to choose. With pleasure,-I recommend you a great store! All beauty, health and happiness! Kind regards. Annette.
Excellent. I take it for the third time. I like everything. Packing is good, delivery is fast. Inexpensive and the main means work. As a gift, a probe of emulsion.
Great tool! I do not buy it for the first time. Works. Delivery to Kiev two weeks. Recommend
Fast order shipment, no delay. Delivery about a month. Everything came neatly packed. All boxes are sealed and in perfect condition! The track is fully tracked. Sociable and polite store. Very satisfied with the service and quality of service. The order has just received and has not yet used. Feedback and photos,-I'll add later. As a gift put emulsion for the face,-probes. Thank you very much! With pleasure,-I recommend you a great store! Original brand packaging design, excellent quality and large assortment. All beauty, health and happiness! Kind regards. Annette.
It is early to talk about the result
The order came on time. The smell is very delicious. I put on the ends on dried hair, very easy to comb and look better. Thank you store
Got it on time. Not used.
ok
It came by the post of Russia. Long, almost 2 months. It came without damage, in a sealed package. Also in the package found a probe of products. Thank you.
Thanks
Excellent oil, I order not the first time. Leshko hair is combed and soft become. Recommend both store and product
Rate the order But, will be seen at the end of the process. Arrived one of the first
Not used yet
Fast shipping,order as described ,smells good. Haven't tried yet ,will update later.
The parcel arrived, well packed. Thank You
I have not tried it yet, but the goods were delivered quickly, I'm happy
Everything is super. Delivery is fast. The store put a gift! Thank you!
Thank you for the oil and gift, let's hope that it will help from hair loss.
Ponawiam.
The goods came in 35 days. Packed well. A bottle without a pipette .. The liquid smells pleasantly oily herbs. When applied to the skin of the hand, absorbed instantly, no allergic reaction caused. We'll watch hair growth. This product was bought for the first time. I recommend the store, all its obligations have been fulfilled in full. For the present Thank You (emulsion for hair)
Excellent packed, beautiful box + small bag as gift. It came in a month. Let's see how to use.