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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Visually, as in the picture. I haven't tried it yet.
Super
Perfecto
Everything came whole
Great sponge. Small, soft. Delivery less than a month.
tal cual
As in the photo, neat down jackets, pile cotton, cute. Recommend
Very good articleI recommend
Perfect product. Super fast delivery.
Cool, pleasant to the touch, very gentle.
Good quality thin down jackets, delivered on time. I can recommend the store and the goods.
Fine product. Better via AliExpress than when a FedEx
Very fast delivery. Sponge good
I liked everything, thank you, corresponds to the description and photo
Sponge exactly as in the photo)) very good
I will take more
The parcel with the sponsors is received. Delivery to Moscow 31 days. Great sponge. Fully correspond to the description and photo. Thank you.
Everything is fine!
Beautiful!
Soft and good
The goods for a month did not come. opened solo, the store asked to wait another week, in the end the money was returned.
All whole came recommend
Sponge yakysniy! Recommend! Che J cheap)
Thank you very much I'm very pleased
Is fast
Goods good Delivery is more than specified time
Good down jackets. Recommend.
This is the second time I have ordered this product from this store. The quality is good - nice and soft and stays in tact and the shipping is fast. THANK YOU! Will buy a third, fourth, fifth time in the near future.
Delivery is almost three months. Everything corresponds to the photo and description. I did not communicate with the store.
Stitched qualitatively, soft, wash well, it's a pity that only one finger,. Delivery less than a month
Little small than I expected bt good quality i like it
Very happy
Perfect all sweet
Super
Superfine!
thank you! they are very nice.
The goods came within a month. Tracked by SMS. In fact, I have not tried it yet, but they look good.
Completely satisfied with these down jackets, I order for the third time. Special thanks for tracking and fast delivery!
Goods as in the picture. I'm happy!!
OK!!!
I am very satisfied
Zamówienie przyszło szybko. Zgodnie z opisem 6 gąbek, są miękkie i z dobrego materiału. Polecam sprzedawcę
wszystko ok
Did not arrived :( but refunded 100% and fast ! Thank you for understanding.
Пуховки нормальные
good
Good quality and value
Thats bigger than i thought, but even its good, thanks!!!
There good and the shipping was crazy fast looks just like the picture
2 time I ordered. Arrived fast.