SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent holds
The goods are excellent... What I wanted for fixing the bone-I recommend
Already the third pair
I order not the first time.
All norms, came for 22 days
It came faster than expected. Everything, as in the description. I'll try and write the result.
All fit
OK
Super. Knows whether or not it helps, I use a week of pain, but it's in the name of beauty.
Very soft silicone.
I do not know whether it works yet or not
nice
Alles gut
Чувствуется, что палец встаёт в правильное положение
Хорошие
He has arrived very quickly and does his function is very comfortable.
The goods correspond to the declared. Shipping fast.
Everything was done quickly. Thank you store.
All as shown in the picture. Haven't used yet
Combined delivery takes longer than expected 46 days. The article is described. This is the second time I 've bought this salesman. Highly recommended store.
It goes very well is soft silicone, so you can use it with the shoes.
good^^
The order is satisfied. Seller recommend.
Everything corresponds to the description, the goods came quickly, did not communicate with the store, at first glance very high quality, bought different options, let's see, the time will show what what what
Excellent! These are for the night. And in the afternoon I use silicone. Much less pain Joint became.
The goods did not come. waited 4 months. lost somewhere on the way. The store returned the money.
It's not convenient to walk. For the night you can wear.
Ahora a ver si me endereza el pie.
AAA
Не знаю кому там не удобно, кому там что-то жмёт или трёт. Может, кто-то просто неправильно крепит эти приспособления для выравнивания пальцев. Отличные тренажёры для суставов. Правда, я надеваю сверху носки, т.к. сплю беспокойно и вечно цепляюсь за что-нибудь. К середине ночи косточка начинает сильно болеть и тогда я снимаю это приспособление. Боль говорит о том, что тренажёр работает, палец выпрямляется, поэтому и болит. Я рада, что купила это приспособление.
It corresponds to the image perfectly but I still cannot say that they serve what was bought I will leave comments more go ahead when tested long enough
Tightly sits on the leg, but walking in it is difficult. So far I can not say how effective it is. Shipping about 3 weeks
Excellent thing, I observe my inclination to bone, so as a prevention I use in the evenings for a couple of hours, helps
Same as picture.
Excellent Device, delivery for 3 weeks. I hope it will be useful.
All Squared
Bought it for my grandma, she's very satisfied with it, says it really holds the toe in place and that she can sleep with it.
The goods in Bobruisk arrived in 36 days. I am happy with the purchase, I will see how it will be in action
Really liked, quality
Interesting design, not yet used, I hope it will help. Seller thanks, the parcel came quickly
Super!
I hope it helps
The track was tracked, the parcel came in a month. Everything is well packed and without damage, we order not the first time, thank you very much to the store for the quality goods
It came quickly enough. There is not enough instructions inside.
Продавец очень быстро отправил товар,упакован качественно,ещё не опробовала
Все отлично
Заказываю не первый раз для сестер. Все нравиться.
ok
muy buena compra vamos a que tal funcionan
Товар соответствует описанию. Покупаю не в первый раз. Мне нравится! Советую.