SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It was a long time, the track was not tracked, but it came.
merci
I come in good condition. That's just what I was looking for. I'll prove its effectiveness now. Happy with the purchase.
ok
Corresponds to the description, came quickly
Ótimo
He came fast, now to prove it.
I know. Demoro But arrived already I want test it
It's not so fast the effect there is qie using ppr 1 week to see result. It takes a long time to get there.
The goods never came, but the money was returned
Thanks so much...it's really working ✨
I do not know, there is no tangible effect. Hoped for more
Good
I haven't tried it yet, I imagined it a little bigger but it's okay, I like it coming good packed and it's just like the picture! I recommend, it takes 3 months to arrive in Colombia
Received, but not yet tried. Over time, I will add a tip.
Topp
Meets what he says
Whitens, the goods are satisfied
Delivered goods quickly
Excellent!!!
I'm using it. I don't know if it'll work yet.
ok
Same as the picture. I haven't tried it.
Not tested yet but fast shipping
Excellent the store's product and attention that extended the purchase protection
ma olen tootega rahul
Product nice
t
good
genial
The parcel came until it was used, later I will add a review
thanks
Work's well... Very satisfied
I 've been using the product for about 4 days and the truth I see improves the color of the teeth. It's not a miracle product but it does work you have to be patient and follow the instructions. He arrived in almost a month. I'll probably ask again:)
Good
it looks clean after usage..but need to use ore often to get better results
The product arrived well let's try it
Everything came as in the photo. Let's see what the result is.
;-)
came very fast. easy to use, and it looks like there are some good effects after applying few times... package was all safe and good
Buenísimo ahora falta probar el producto me llego en 2 meses
Ich habe nicht so lange gewartet :)
Aun por probar.
все пришло... еще не пробывала
Не использовала, он еще не приятный на вкус как перекись водорода (( Потом дополню
ок
Gracias
Jeszcze nie używane, po użyciu dodam opinie. Jak do tej pory wszystko ok
Не понимаю как это работает, но зубы светлее становиться
A