SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Three days maximum
Very beautiful!
Ordered 8.01 received 24.01 pooled package. Quality norms
Reached 15 days after buying it
Sometimes my children and I, together for the sake of a joke, stick translation tools to ourselves, they are children, I am like. And for some reason, from this flower, an allergy began to me, for the first time in my life this, under the translation, the skin began to wet and itch. The whole drawing immediately turned green and tears, in general I did not understand what it was. Some individual reaction is possible. In general, the picture corresponds to the picture, transferred completely without problems. I bought several different ones, I will try others. Delivery was a pooled package for just over a month.
Great Thank you very much
Came in good condition, I cannot judge the quality yet. I will leave additional feedback later
I have already bought such a drawing, I have not tried it, but I think it will be normal. Delivery was a pooled package for just over a month.
The picture of the woman does not match with the supplied match. Unfortunately much too small
Received. Thanks.
small but detailed
Small ones
More Petit
Nice tattoo. It's a pity that quickly climbed
It's a whole thing.
Cool, lasts a couple of days
Arrived fast, well packed and came Q was request…
All is well.
The order came faster for a week. Previously Ordered already. Keep up to 10 days. Recommend!
10 days delivery, track tracked
ok
Everything is cool! thank you!
Receied. Thanks.
I love this design! I bought two❤️
Danke
I finally got my tatuchi. The picture itself looks of course cool, but here's the seal a little pumped up. It pleases that they are big. I will hope that there will be less norms. The store of peace and health❤❤❤
Recommend
As described
good
Awesome tatushki and delivery fast
Super
I love it, how bad it only lasts one day
The tattoo is much smaller than in the photo.
I like it, it lasts up to 5 days
отличное . хорошее качество. РЕКОМЕНДУЮ
Всё точно, пришло быстро, переводится на кожу хорошо и ровно, держится уже 3 день (если по ней мочалкой не тереть).
All is well. It was a registered parcel.
Vcelku rychle dodání zboží, velikost me přijde trošku menší než jsem očekávala but vůbec it nevadí and so není nejmenší. Kvalita them Velmi hezká and provedení super. Určitě doporucuji
It came quickly
All is well). Thank you.
Наклейки хорошие. Соответствуют описанию.
Ok
Very bonitooo same k the k i asked thank you and before d Time
Much smaller than in the photo
Excellent! Come quickly. Keep 4-10 days. I'll order more. Be careful, choose delivery.
Very small
J'adore Belle impression
Perfect.
All OK
The parcel was lost but the dispute after opening was found and within 10 days was delivered