SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is good
good store
Fast shipping, item came as described, great store, highly recommend!
Works a Thousand Wonders
I took my mother, I can hear the conversation well, the TV is not very
Description accurate but the goods do not work
Very good machine. Come quickly. Audibility is good.
Came whole like all my orders Worker.
Excellent.
My grandmother is listening exactly equal to 7.500 real she would buy!
I'm delighted with this device. I bought my stepfather. He can hear very badly after a stroke. Two years were mutilated with the selection of the device. Tried and expensive devices and for the same price but at the place bought. It's nothing. Then falls out, then badly heard, then the nozzle in the ear will get stuck. In short, we have already accepted that we will constantly scream, so that the stepfather can hear us. And then I came across this device. The price is more less and the reviews are good. Yesterday I received and here the stepfather has been happy for the second day. Everything perfectly hears, even constantly tells us not to scream))) we are already in habit. Very well holds on the ear. And a huge plus that it is not from batteries, but from charging.
Delivered to Podolsk from a warehouse in Moscow for 5 days. The device works, I jumped from surprise when testing (I took my grandmother, I have the hearing of norms). Complete as in the picture. Satisfied. With the store did not have to communicate, everything went smoothly.
It's perfect, thank you.
Excellent 10 days to Chile a wonder I have asked for 4ta time
Very good. Met expectations.
Excel producto, llegó antes del tiempo estimado. muchas gracias
Shipping was super fast, only the connector to 110v was not the one for my country otherwise everything is fine
Excellent same description
My father's understanding now. Just do not give 5 stars because was taxed due AliExpress delivery scheme, have two orders.
Corresponds to the description, when the battery is charged, the blue LED light flashes, once the charge stops flashing, I don't know if it brings factory charge, but after +- 6 hours when I went to check it was load do. The default ear adapter is double, the other 3 in different sizes are simple, my mother served the medium and with low volume was enough, by specification the load should last at most 40 hrs without noise reduction, you should see how long it lasts in practice, But at the moment everything is fine with the hearing aid, especially if we consider its low price.
excelente
Three good
Very nice
Напоминаю, что это именно усилитель звука, а не слуховой аппарат, но он весьма качественный, недорогой, цифровой. Не для регулярного ношения(!), но для звонков по телефону и похода в магазин вполне годный. Главное не смотреть с ним телевизор и не слушать радио целый день, а то ещё сильнее слух посадите. Помните, что микрофон вверху, по этому телефон при разговоре надо сдвигать выше, что бы динамик от телефона совпадал по уровню с микрофоном усилителя или вообще громкую связь включайте. В целом пока доволен. Хотелось бы русскую адекватную инструкцию, но увы, пришлось файнридером через гугл переводчик прогонять англоязычную. Нечто доступное, так сказать мануал-обзор с парой видеороликов, нашёлся на яндексмаркете, гуглите фразу "Усилитель звука Bixton Intense Марина Малеванная". Товар находится в топе продаж, у кого есть пожилые родственники возьмите на заметку.
супер быстрая доставка, брал не себе, позже дополню
I would also like to thank those who packed this great product so well. Arrived quickly, I am very satisfied.
Delivery to Belarus month, very good quality of the device. I recommend the goods and the store.
You work faster shipping, audifonuy well
Very good.
The goods came exactly according to the time of 2-3 weeks we will check on the look all is well
Thought it was a couple, very good workmanship and operation
10 number device you can easily get from Turkey
very nice
Delivery fast, goods good