SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
хорошего качество, продавец отправил быстро, но наши как всегда доставляли долго, в целом доволен.
Ordinary rubber bands for training, cool. I did not communicate with the store. I have not trained with elastic bands yet. In Bulgaria came for a month.
nice bands
заказывала одну розовую резинку а продавец прислал две одинаковые резинки с двумя мешочками. класс:)
Work well
Резинка понравилась, плотность хорошая. Заказ пришёл даже раньше на 2 недели. Спасибо
It's OK.
Thought the rubber band was nothing and ordered fun for the sake of. It turned out to be a cool simulator. I swing my legs and press in the position of lying down. Just lifting the legs in different directions, etc. For me, strength exercises do not fit and aerobic just right.
The table is thin, that training with this tape is impossible, there is no way from it, since it is very thin
Norms. Can take
OK, but the tension is weak
Excellent elastic, I do not fall off my feet, although inexpensive. I bought the same red-I use the year, everything is fine. This is less tough, this is what I wanted.
Corresponds to the description
For beginners will do. I'll take more tightly. There is a smell of rubber. I hope it's gone. In the rest of the product is satisfied.
Fast delivery, for 2 weeks! But the elastic is very weak! I advise you to take another color, if you want a stronger tension!
I took the toughest stretch, I thought it would be more powerful, it's shorter. It's easier to cut the camera. Delivery is long. With the store did not communicate
Very weak, otherwise normal
OK
Rubber as rubber, stretches well. The only thought that 60 cm is long in the folded state, but no, it's the whole diameter, and twice 30.
Different colors and different elasticity of ribbons!
Very well, I needed a less resistant elastic, but it is of good quality.
quality product .must recommend .will shop more
Delivery 1 city. Good river. Міцна Sili потрібно достатньо
This is the best resistance band I have ever used. Such a good quality for such a low price.
Gum sooo good quality, dense! Thank you!
The goods are satisfied
Bands received on 30 December, ordered on 12 November. Packaging without problem with the characteristics described by the store. Good service.
It's okay.
good. for light weight.
The elastic band is not bad, but the store is unhappy! the shipment is very long, did even cancel, but the seller refused and sent (((. therefore the goods 5, and the seller 2.
Super quality quickly got haroshe to sell. happy new year! Good luck
Quality is not bad-I recommend!
The parcel came quickly, Weeks 3 to the Tver region. all as the store described, without a caustic smell, such a smell of rubber and on branded quirks. in general, I liked the case, but how much I do not know! and for such money in general chic!
Everything corresponds to the description. Probably the weakest gum. Waited a little more than a month.
The elastic band is excellent, quite tight, came in the declared terms.
Ordered with a bag for storage. The pouch did not put the store.
Хорошие плотные резинки, с продавцом при заказе не общалась, взяла 2 шт чёрных...пришли каждая с футляром, для меня нагрузка тяжеловатая, но я стараюсь постепенно привыкнуть, так что к продавцу никаких претензий, оценивайте здраво свои возможности сами)
it was very long shipping
классные резинки.
Резинка пришла с повреждениями и сразу порвалась
Для занятий вещь хорошая, но для ног слабовата, но можно на узел завязать для большего сопративления
wszystko się zgadza
Соответствует
)))):::(((( Fast shipped.
Заказ как на картинке. До Уральска шёл почти 2 месяца.
Все хорошо
yes it was cool totally
Швидко, якісно. Дякую, рекомендую!
Всё как в описании, доставка до алтайского края чуть больше месяца, а так всё нормально
Заказывала 2 ленты, красную и желтую. Дошли в РБ за 25 дней. Желтая будет отлично для занятий на руки, красная пожёстче. Всем довольна