SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product with great quality!!!! Arrived very fast!!!! Recommend 100%!!!
Very good, thank you! Fast shipping!
Excellent gum, second time I buy. It's been two weeks. No delays.
Delivery in two weeks. Enjoyable exercise
Nice
Waited a month and a half, chic
Nice!
It did not come, unfortunately. Money returned
Thank you!
Erasers have reached in 1,5 weeks, very good quality. Thank you store)
Everything came as ordered. Did not try in the case
Cool gum! Each has its own thickness. In practice, I do not know yet. Included pouch)
Elastic bands are moderately tough. Cover made of dense fabric.
Ordered 12.11 came 24.12. More than a month. The product corresponds to the description, there is a bag in the kit. The goods are satisfied.
There is not a big smell, but not critical .. Rubber all the same, according to the severity of the norms, here in the case it is interesting whether it will roll down, has not yet tried
Look good, go in a special bag. Train already started, expectations justify, reached in time, 3 weeks before St. Petersburg
Rubber bands good
Perfect!
Fully satisfied! Thank you guys!
Tgese tgings are perfect for my light shoulder workouts, and to increase intensity when i need it. Exactly like advertised and is recommended. Cheers!
A very cool thing, no worse than they sell from us. It came quickly, I recommend!
The order made 11.11, the parcel came to the Vologda region 16.12, the track was tracked. Item as photo
Like normal elastic bands, quality, as in the description
Super
отличные резинки! пришли быстро
идеальныыые, пришли почтой ePacket за 10 дней, первый раз так быстро получила посылку. позанималась с ними уже пару раз, все отлично. советую)
заказывала 3 комплекта, резинки хорошие, вежливый продавец) за более быструю доставку до платила 50р. доставка до Москвы 15 дней. добавлю отзыв после эксплуатации
Хорошие резинки, доехали до МСК где то за месяц с момента оплаты. Желтая очень тонкая! Голубая и фиолетовая плотненькие хорошие! Чехольчик-нормальный:)
Заказ поступил быстро, принес курьер домой. С продавцом не общалась
хорошие резинки, шли только долго больше месяца
хорошие резинки, шли долго больше месяца точно. качество на высоте.
воняют. думаю пройдёт. трек работает. доставка средняя
Super ⭐️⭐️⭐️⭐️⭐️
нормальный. воняют нереально. шли вечность.
Good bands for fitness training. The width is 5 cm and it is a little narrow. The Heavy and X-Heavy bands could have a different width to be more confortable.
Очень качественные резинки,на мой взгляд,товар пришёл в чехле,каждая резиночка в индивидуальной упаковке,до Москвы доставка меньше 2 недель,рекомендую!
Резинки хорошие, качественные, очень компактные, пришли каждая упакована в пакет и все лежало в сумочке, очень удобно брать с собой в путешествия или просто хранить дома! Шли долго до Челябинска, но чья вина не знаю, в очередной раз зайдя на сайт и посмотреть где они находЯтся обнаружила статус отслеживания: получено получателем! Открыла спор! И сразу на следующий день после открытия спора позвонил курьер с доставки и мне их привезли домой)) спор был закрыт. С продавцом не общалась.
Пришли достаточно быстро. Резиной попахивают, но думаю выветрится. По качеству нормальные.
Заказывала моя девушка, точное отслеживание, быстрая доставка до квартиры. Рекомендую!
falta probarlas pero se ven bien
Пришли резинки для фитнеса! Качество на высоте. Шли ровно месяц до Свердловской области. Довольна заказом. Спасибо продавцу;)
Резиночки супер! единственное был сильный запах не приятный но потом стал меньше почти не заметный
прибыло быстро,доставка курьером,в работе не пробовала
Всё соответствует описанию. Доставка очень быстрая.
perfecto. buen.material. .. recomiendo
Все хорошо, но только зачем упаковывать в столько пакетов? И одна резинка(чёрная) была пыльная. Запах есть. На деле ещё не пробовала
Me llegaron a tiempo! excelente bandas a resistencia las ame!!!
conforme anunciado