SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love these the colours are beautiful and I used one on a water bottle and it turned out so good
ok
)
Trophies of pom-Yata, ale men only
All super, favorite shop for tattoos!
Awesome what cool tattoos and pts long hold
Orvery long
Cool, clear stickers. I really liked it
Very nice.
4 weeks
Excellent translation. The track was not tracked. The parcel was almost three months old. Put in a mailbox
Fast shipment of goods. Delivery to togliatti (samara region) a little less than 10 days (processing the order itself 2 days) total 12 days from the moment of the order. The "tattoo" itself is bright, odorless, does not cause allergies. Badly holds (two days), "climbs" pieces. Usually i: 1. try on where i want to glue it; 2. separate the protective film, apply, get wet with a wet cotton pad. After i delete the paper, looking through everything is fine. 4. there are in these translators minutes, after a while, they begin to stick to sheets, clothes, etc. In this regard, powder or talc will help. Good luck.
Thank you item matches
Item received, thank you
Everything is just super!!! Satisfied with all one hundred percent!!!
Доставка до Москвы 4 месяца, до окончания защиты покупателя осталось 7 дней. Татушка красивая Продавцу спасибо, рекомендую.
Красивая) По размеру как в описании, всем довольна)
все ок, відпишуся після того як спробую. думала що буде чіткіша
Доставка до Москвы 50 дней. Татушки красивые. За них продавцу спасибо, но претензия по поводу отправки - посылка ушла только через 7 дней после заказа. В остальном всё отлично, рекомендую.
Клааас
produtos de qualidade e ótimo vendedor... recebi muito rápido.... recomendo a todos...
Очень красивый дизайн! Все как на фото. Супер!
very good
so cute.
товар отличный. единственно что шел долго
Отлично
Хороший товар)
На деле ещё не пробовала, но тату пришли в целости. Не помялись. Рисунок яркий чёткий.
Доставка очень быстрая - всего 10 дней, несмотря на праздники. Трек отслеживался, посылку забрала на почте. Картинки яркие, в пути практически не помялись. В деле ещё не пробовала
pretty
Good quality! Fast delivered!
Все хорошо,шло 2 месяца,сама картинка 21 см.
прекрасно! всё, как в описании
Erg mooi.
Шикарная татуха
доставка в М.О месяц. Соответствует описанию. Спасибо.
ок
TROP BEAU ET SUPER RAPIDE