We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Polecam
Super! The store put another small gift-thank you!
llego rápido, y con esa cosa redonda adicional que no se que es y gracias por la carta
Thank you for the gift
The trooper came to shvidko.
Good brushes, the only thing, I thought that they were slightly thinner, but not a problem. Thank you to the store for the gift (gold ribbon for nail decor), very nice!
Unfortunately, the goods did not come, and the money did not return!
Super. Nice and good.
One brush is defective. For fast delivery thank you
Good quality brushes, arrived within estimated time of delivery. Brushes are same as shown on the picture. I received a golden nail tape as a gift :)!! I recommend to everyone who wants to try make their own nail desingns :)
The only problem that I had with this order was the packaging which was poor, and cause one of the brushes I received to be bend also some of the brushes were missing their protector cap.
Very good tassels. Recommend
super
The cheek is soft, the cap closes with difficulty, it seems to crush the lid, while you close, for this I shoot the star, the delivery is fast
Megérkezett, if you like. <2en> Ajánlott termék és ajánlott eladó.
arrived in 2 months with the gift from store.
Parfait
Excellent
order it 21/11 came to Greece 03/01 .only one was a little bent but you can fix it with your hands.thank you!!!
They arrived in perfect condition. They are long to make wide strokes
Super pretty, medium fast shipping
Thanks to the store. Delivery is fast enough-only 3 weeks. I did not try it in my work. With the seller did not communicate, there was no need.
Product complies with the description. Flaw: pack szła very very long.
Set came, all norms
Recommend, good price, good quality.
I haven't tried them yet.
as the description
Purchased on November 19 received on January 2. The track was only tracked by China
Dovga delivery and one penzlik zignatiy, and so all is good
I received the order. Corresponds to the description. I will use it with pleasure. Many thanks to the store.
.
Excellent
Did not come, money returned
Brush of good qualities