SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Parfait top coat resistant
Order not delivered. Money was crowned.
Top
Also one of the cool cherry shades! recommend!
Great color
bien
Perfecta
Three good
ok
Arrived before time. Order 04/11 and received 17/12
It's the second time I 've bought them and I 've been hit by a lot
I like it very much.
Beautiful a little clearer than in the picture but nothing exaggerated, I love the truth
Everything is consistent
It came to Me a month earlier than it said.
Long delivery
The first time I made my nails, the base applied one nail as quickly spread. And so keeps the cover well.
Top I liked, thick, lies down well, for my first time I'm happy
Лак мне понравился, цвет красивый
Good gel-lacquer.
Color matches, lies down well, does not spread out
Good product, 2 layers enough for a beautiful rendering
ok
Genial
Perfecto tiene un color vibrante. Muy lento el envio
Oooochen small volume.
All OK
Beautiful intense Color
Packing also sedulous is unbreakable and well ohm for cheap day pretty decent pour the four women sometimes like living in halter leather this one on but there write on reel tidy no sleeve cotton material buyers want to buy yo working day shipping is almost a month can hang
good
The color is much darker
The bottle did not spill, corresponds to the description
Very cool color! If not for long delivery, then generally excellent
I arrive very fast
The color is top it corresponds to that on the image. I order this store!
Ordered 03.12 delivery to EN 03.01. All comply with the description.
It's very good! The color is exactly the same and it is very nice! The only thing the boat is small
ok
It's ok
Very well packaged
Goods as described. Nice colors, good coverage. I recommend
Lacquer hybrid aukcją compliant. Color as per wzornikach.
Everything is fine, but it's a very small color the one that ordered
thanks to the store, received the package safely and early..will buy more in the future❤
The parcel was tracked, fully consistent. Ordered 11.11 received in mid-December, the only negative, it grew (