SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
really hard stuff. I could not manage to use it more than 1mn. Impressive training.
me encantó es barato y de buena calidad
skibbidy toilet
매우 만족하고 사용중
ممتازه مره واعراضها بسبوعين طلعت
منتج جميل انصح به
رائع
I haven’t tried it but they look very promising. More promising compared to those super expensive ones. They also came a week earlier then said.
هههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههههه
꾸준히 써야할듯
Thank you very much!!
very useful
Good
Products are good but the shipping company put and delivered it on wrong address
معرفتش نخدم بيها
at first it was difficult for me, but after about 10 days it started to be quite easy for me and after a month I really saw a change in my jaw line which is more shaped and more...how to say, sharp
Llegaron muy rápido y muy bien empaquetados además de que son de buena calidad.
Works good for a jaw exercise
Conforme to the description
Супер.................
I like that what I what I ordered is exactly what I received and I got it exactly the time they said I would receive it
For a set of two on sale for a dollar I can’t complain. I bought some more expensive ones from Amazon before and it seems to work about the same, but I wouldn’t pay more than a dollar for a pair.
Perfect
excelente
These jaw exercisers are great! Cleaned them off and used it already. Definitely feel the burn quick after just a minute of use at a time. They shipped and delivered quickly as well!
good
Super excellent product !
Taille correcte bon utilité
Llego tal cual lo pedi y mas rápido de lo esperado.
Very good
As described
جيد وقوي
muito obrigado
it looks exactly the same as described, it arrived a day early, I used it yesterday evening and this morning for thirty minutes at a time and it's really helping with my jaw disorder so far, after using it last night along with the help of hot water bottle, I only woke up once which a huge improvement for me because before I was waking three to six times a night, hopefully with time it will help my jaw to improve, really happy with my purchase, I highly recommend this seller
Très bon je vois déjà des résultats je recommande si vous avez un double menton
Pas encore testé mais très dur donc j'espère que ça va bien fonctionner
Legaron en una semana, se ven bien. No tuve contacto con el vendedor, solo califico en producto y me parece bien de momento. Ya daré otros comentarios más adelante. Recomiendo de momento...