SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like to use the whitening agent. Through several applications, the result is noticeable. The yellowish plaque disappears. Bleached for a couple of tones. Naelet shoots well. The color of the serum is transparent, it tastes a little pussy and knits, but not nasty. Use safely, do not forget to rinse your teeth later. In the kit: Serum 10 ml and cotton sticks in the amount of 10 pieces. I recommend you try it.
Excellent tool for teeth whitening. Does not replace toothpaste!!!! It is used on already cleaned teeth, squeeze out a small amount of essence and stick (when finished, it can be conventional ear) distribute it by teeth. Three. Then you can rinse your mouth. I advise, I really like it. It works.
I order this tool no longer in the first. I like that carefully and delicately cleans. I do not use too often, because I do not want to lose enamel at all I put special sticks on the teeth avoiding getting on the gums, waiting for 5 minutes and wash the mouth with water at room temperature. Delivery took a month 1.5 somewhere. Thank you so much!
Means for whitening enamel teeth. The product was sealed in a box on which all the necessary information was applied: method of application, composition and shelf life. The kit includes the essence itself (a plastic jar for 10 ml.) and cotton sticks for its application. The main task is teeth whitening and stains on them. Application: Clean the oral cavity; apply the product to the cotton swab and rub into each tooth. It is recommended to use not more than once a week. The product is strong enough, the effect is noticeable after the first application, but I would not advise you to get involved and use it constantly. Ideal as a one-time option for a holiday/event. Recommend!
Nice product. It works as described. The store is nice. My 1st parcel failed but the seller dispatched a new one and now I get that one. Highly recommended. Thanks for gift.
Delicate essence for a snow-white smile rtopr, 10 ml. ♡Promotes the maintenance of the health of the oral cavity, reducing the formation of dental plaque, improving the condition of the gums; has antibacterial, anti-inflammatory, soothing properties, thanks to the extracts ♡Contains citric acid (for bleaching). 》 Liquid, transparent, with a neutral aroma. 》 Attached cotton swabs (10 PCs.) for application and rubbing (after cleaning the usual toothpaste). 》 At the end of the procedure, rinse the mouth with warm water. ♡Easy whitening effect, definitely have. 》 I do not order for the first time. I used it once a week, having received the result, I will support it once a month.
Delivery 2 month. I'm happy with the purchase. Thank you.
The product looks good, I haven't tried it yet.
все хорошо, но долго что-то. в подарок я так понимаю положил продавец коем))) испробуем)
Да , отбеливает но видно не сразу , препарат мне показалось действует в течении какого то времени , но результаты есть. Не жалею что купила, продавец отправил ещё пробник крема для лица .
good stuff
Something is noticeable
Пока не пробовала, о продукте напишу дополнительно. Шло ооочень долго...
Все как в описании.буду пробовать.
Got it
The goods are received. Test week does not show anything yet. A small bottle in a box and a few cotton sticks. The liquid itself tastes like ordinary water. Additional feedback will write later.
Great it works!
I put five stars, but the order unfortunately did not come. Problems at the Russian Post, the store returned all D/s
I buy not the first time, in use everything suits, the bleaching effect is present. thanks to the store for the goods and fast delivery.
The product is good, volume is 10 ml. In the kit itself a bottle with a means and cotton sticks in individual packaging. It came without damage. Whitens well gradually.
Thanks
I haven't tried it yet.
excellent
Everything has come, but the result of application is not yet visible.
It's taken a month to arrive, I'm sure I'll order more, it takes effect but you have to be careful with gums because it burns them
Not the first time I order. Very satisfied with this product.
Well received now remains more than to test it
Very satisfied I recommend
Received within a month, good packing. Will try and post update of results.
I love this brand very much, everything is fine.
Item received, need to check.