SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Watch is beautiful, took the silver for my wife I own the pro as well I love the Tic watches with the wear Os and great functionality. The only problem is the shipping method this shop is choosing to ship it. it is very slow option took over 2 months
Wife is happy)
Fast shipping. All right. The clock works very well. Good value for money
Work perfect
The clock's a bomb. All functionality works, including NFC. Attention! It did not work out to smell them with Huawei (without Google services did not want any). Of the minuses-the battery eats like a 6 liter BMW is burning gasoline. If you cut a full-constant pulse, zhps, training, management of the museum, answer the mesagi, etc., then enough from the morning to late. If in light mode, the maximum was enough from morning to evening of the following day. On average for a day (which is also not quite convenient), but charge quickly-from scratch to 100 in 45 minutes. Set the settings, maybe what is wrong. It is not yet clear how to add non-single appings (downloaded from Google) to the quick access cards (and in general, can it be possible?), but one can be In general, I like it, we'll see.
Work great. Fast shipping. Would recommend.
The watch received in 2 weeks. The watch itself platinum silver looks beautiful, lags are not found. the only one does not work correctly assistant battery holds a 1,5-2 day.
Ordered through fast delivery, brought to Pyaterochka at home in 3 days. My first smart watch on Wear OS. Before them went with Mi bend 4 NFC, they were charged once every 15-20 days. Took these because of the ability to answer messages from the keyboard and a set of messages by the voice of Google Pay works without problems. Their dials in them are small .. And they are not very. Downloaded from the play market a couple of normal and now good. The battery holds 2-3 days, more precisely I will write later.
The order was received at the specified time at the point of self-delivery (store x5). Packing is good. Everything corresponds to the description. I recommend the store.
It's the third watch. The first took his wife (C2 +), the second one (Pro 3 GPS), these took the aunt as a gift. I bought everything in this store. With the store did not communicate, because It's super. I hope this watch will please its mistress.
The clock came very quickly, days for 5! I liked my wife-I'm happy! At first, too, I suffered with connection, but, as it turned out, the fault was mifit -- so who has problems -- look and remove such software. But!!! I have become with another problem -- on Google pay was able to add only one map. When trying to add another Google pay just closes! On other watches there is no such problem (tickwatch Pro3). Can anyone face such a problem?
The clock is cool, quite bright. My wife really liked it. The store of the top-sent everything very quickly, but the growing KSE (Courier Service Express) is still Cherty. The order came to the warehouse, they made a fake attempt to delivery and Tipo it was not successful (I did not answer the call), no one called me, I checked the operator the and all, no Courier, No notifications, the order 4 days lay at the point of issue, through their support managed to cancel the delivery by Courier (without that, they will not move the order from the warehouse to the point and I was only able to get there myself and pick up from the extradition point. In short, KCE grinding. And the clock and the seller are excellent.
Everything is fine. Delivered in 3 days, the hours work perfectly.
Decent hours.
Всё прекрасно, доставка быстрая, отличная, всё целое, будто в руках несли
good upgrade post moto 360 V1
The clock came lightning fast! They are simply awesome, everything is clear and quickly adjusted, paired with the phone. The watch is neat, bought black, here is a photo on my female hand. very satisfied with the purchase. I'll still drink, I'll add a review!)
Great store, it took him to arrive for Christmas (5 weeks) but he arrived very well packed. Smartwatch is very good, the battery lasts for almost two days turning it off at night with a use of notifications (read and some reply) and google pay, no exercise, no gps. It's comfortable and it's pretty fluid. Comes another good quality silicone strap in the case.
Good price, but watch works only 1,5 days. Very bad batterry, looks nice but wear os is not good system :(
Nice watch! Let's see how it will be with the battery. At first I could not configure, I hung up when trying to copy a Google account to the clock. If anyone does, just miss this moment that the watch appears in the Wear OS app, after you can separately copy the account from there already, bypassing the primary setting.
More beautiful
Product exactly as described Shipping of the item was very fast and the product was packaged well The communication with store was somehow hard - he was willing to help regarding all the requests, but the answers came very late - i can say that the package arrived before the answer.
EXCELLENT !!!!!!! EXCELLENT !!!!!!!!
Watch came after a week from Europe, goods consistent with the description, only what could have better software and battery because daily need charge.
It looks like the photo the additional strap is plastic
Good product Fast delivery
Perfect!
Looks like oroginal.... Is packed in foil and I can't unpack, cause is a Xmass gift. Extreemly fast shipping from France, around 4 days.
The C2+ watch is great. great RAM enhancement from the legacy C2. WearOS is a great OS for a smartwatch, it can be very well upgraded. Besides, it looks great for a lady. very nice looking wearable. The product arrived to my home in less than a week (bought monday, arrived saturday). Perfectly packaged as shown in the pictures, even the screen was covered with a plastic film. It carries a second black strap if you want to change.
Order day 8-12 and I got the 12-12,super fast!
The Watch arrived perfect. Is fast, but the system pideria be better, already had a Huawei and expected more software…
Everything ok
I am very satisfied with your purchase. Long the zastanawiałam can choose ticwatcha or some more famous and flagship Watch Samsung. Parameters compared to watch active 2 were very similar, but this offer more Ramu and stronger components. Ticwatch has a total of exactly what oczekiwałam from smartwatcha. Can it pay card, has a nice interchangeable discs in actually unlimited quantity and any functionality. Can on it odpisać for messages, and under Button funkcyjnym can set any application (in my case was it checklista grocery). Very nice the presents. Użytkuję It week and not miałam any problems. Its biggest shortcoming is unfortunately battery. Seemed me up, that leisurely will withstand a few days if I will use it only in the form of watch and for otrzymywania notification, however quickly found that withstands maxymalnie 2 days. AND probably just because that night I have on it switched battery saving mode. Besides super :)
Nice watch and really up to date. just wear OS really need to open google pay to more countries.
Dont hungarian language!
Works well. Recommended
Ticwatch C2 + is all what I expected, a watch, A shame not can answer calls, but that I knew. Came to Brazil in two weeks, very fast. The watch is well done and elegant.