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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works super well nien just need to test on the skin
Arrived on schedule great product to begin to be tattooed naturally without having super claims by professionals still working machines and very cured in particular ..... Let Us Remember that day D, today almost all is manufactured and assembled in China so the differences with other products are minimal unless you don't want to really spend a pittance… Very satisfied
One needle was missing, and rotary machine can't really be used for lining without overloading its slow motor. Other than that, great deal
Exelent as photos all very well packed and complete very good communication from store
The rotary machine stopped working at 2 weeks with very little use.
The goods came quickly to khabarovsk for 13 days, packed well, all as in the picture all workers and whole.
Excellent. It's not too long to get there. Everything is impeccable!
Fast shipping and all packed in good way
Good
Everything good, the ship was quick that I expected. the coil machine works really good. My Rotary machine has some problems but the store sent me a new one, I'm waiting for that shipping. Great seller, always with a good predisposition. totally recommend this kit for a beginners.
Muy buen artículo recomendado para comenzar a tatuar llegó bien empacado completo y funcional
gayet iyi
Ha llegado muy rápido y en buenas condiciones, me parece muy buena la calidad/precio del producto. Creo que para un principiante es un kit bastante completo con lo básico para empezar.
доставка быстрая, продавца рекомендую. товар не проверял, проверю оставлю дополнительный отзыв.
excelente store.fast ship, only 2 weeks. Good quality for this price. i Will buy in this Seller
herşey eksiksiz geldi hiçbir sorun yok satıcı çok ilgili ve beklenenden kaliteli
Все пришло. Качество хорошее. Только иглы нужно покупать отдельно, эти не очень хорошие
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Todo ok, llego antes de lo esperado...vendedor recomendsdo
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well product easy installation the item is around 1 month after coming in oman but I am very happy the store is very good
tardó mucho en llegar pero vino completo wl kit, falta hacer pruebas...