SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
arrivée avant échéance produits conforme à la description reste à essayer
very recommended, I have used up two cans, you can see my picture, you know how obvious before and after the use of the comparison, a few days ago ordered three cans, I hope you can receive soon
I was afraid to go out because my face was wide, 3 purchased 2 free packages, and after a week of use, the effect appeared, the face became thin and the confidence was restored it's been!
My wide face made me look fat and I was determined to change, I purchased 10 bottles of this product and followed the seller's instructions to use it, it really made my face smaller as you can see from my photos.
I like this product. It not only made my face thinner, but also improved my facial shape. My face is in good condition now, and I plan to repurchase it and use it as a daily skincare product because I want it to stay in this state for a long time, or even better.
My facial fat is completely gone! Absolutely amazing transformation. I will continue to use this until I have a perfect face shape.
it has been used for almost two months continuously, with two bottles, the effect is obvious, the face is small, the whole temperament has come up a lot, I am ready to buy two bottles
I received the item earlier than expected. Thanks to the seller, the result is very good after using it, I said goodbye to my fat face after using 9 bottles. I am more confident to use it.
Safe and gentle, safe to use, with a noticeable tightening effect on the chin. After use, I finally saw the slimming effect. It's really great, and I will continue to use it.
I stumbled upon the seller's products and out of curiosity I purchased 10 bottles and used them and the results blew me away, check out the change in my face in the pictures and if you're like me I suggest you use it too!
A high-quality face slimming cream that I use every night before going to bed. This is a very good product. I just wanted to try it at first, but I didn't expect it to really improve the shape of my face.
Trust me, this is very helpful. I am very happy to purchase such a product. This is definitely good and very effective.
The effect improves day by day after use. Now I can really feel the elasticity and firmness of my skin. My facial contour has significantly improved, making me feel that my facial lines are clearer and I have a younger V-shaped face.
Ini adalah krim leher yang bagus. Saya hanya menggunakannya beberapa kali sejauh ini, tetapi tampaknya untuk mengencangkan kulit pada leher saya di mana saya mengalami masalah dengan kendur dan kusut. Itu bisa sedikit lebih melembapkan, tapi itu mungkin membatasi efek pengencangan yang saya suka. Suka jenis krim air Ka, kalau tau apa nya Ini melelehkan secara tepat ke kulit Anda dan meninggalkan tidak lengket setelah rasa. Aromanya sangat ringan dan menyenangkan. Saya bahkan tidak melihatnya setelah Sudah menyala. Pasti dicoba ini kak, mungkin kombinasi cream leher yg lebih pelembap. Gunakan ini untuk siang dan jenis krim kelembaban untuk malam hari. Itu yang saya lakukan. Produk ini pasti akan membantu setiap. Saya 70 tahun dan kehilangan beberapa berat, yang menyebabkan leher saya melorot dan berkerut. Saya ujaran ini, tapi aku fighting itu yang terbaik yang saya bisa.
My face has significantly shrunk, and I am very satisfied with the result. When you read this positive review, it proves that this product is really great and I bought it. I am glad to use such a product.