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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods did not come, wrapped on the way
Igual a la descripción, envío tardó mucho en llegar
Хорошая нетолстая нить. Доставка полтора месяца. Очень неспешная отправка - это единственный минус продавца.
I ordered before the beginning of the ppndenmia in 19 and was not long, through the dispute returned money, but after a few months, still received. Immediately all parcels. I wrote that I want to pay for the goods, but in response to the silence. Only status delivered. Strange, in other Magas quickly understood helped. In short, I liked the thread and three rolls were enough for a very very long time. I inserted into the empty coil from the screaming Bi and looked at three PCs. Here comes to the end of the last and I decided to buy an eating one set. I paid one, I look at the delivery is not so! Crazy and another ordered with the right delivery. And here, animation! The store canceled the order for one case and kept another. I wrote to figure it out, but fin-looks like a black list
One of those goods whose purchase is justified on AliExpress. Dental floss is no different from known brands in local stores (which is 10 times more expensive). I have been using this dental thread for more than 3 years.
From the branded thread, of course, different. Grumbles, but the main thing-rough and (personally to me) to use is not very nice.
Great thread. She came to me. Smells mint. I will order more
Norms
I order the second time. It's been a long time this time. 104₽ for 3 PCs
The parcel came to Moscow for 10 days. Tracker tracked. I recommend buying the store not the first time.
All Super
Norms, but there were 2 memyats in St. Petersburg. For long
We came safe, thank you
Grade dental floss Price = quality. I advise everyone
The goods did not come, the store returned the money
All Super
ok
I received a parcel, the thread is good-not thin, with menthol... until Tashkent walked 1,5 months...
It's okay.
Product is as described
The thread is well impregnated with mint, nice;)). Quickly exfoliates, but strong. I recommend.
I use, norms.
I take threads not for the first time. Good. Delivery just over a month
The best, I always take here.
Like before,all is ok,but this long delivery time is annoying.
The order was exactly a month, the goods are very satisfied, these spare parts perfectly fit (in the photo I show, also ordered with Ali) The husband is very satisfied, spare parts with mint taste
Good
Everything is fine. Perform their function
Normal thread, copes with its task. I take not the first time.
Excellent thread, we use not the first year, a little thinner than oral bi, in Tomsk for a month, thanks to the store!
Super
The product came very quickly, the quality is excellent, the mint smell is pleasant. Thanks to the store.
3,5 weeks to Moscow, the quality is excellent
Super!
2 times I order. All the rules.
It went very quickly, thank you!
I order the second time everything is fine.
Not tracked. Nowhere at all. Because of this, probably for a long time
The goods received. The product corresponds to the description. Thank you!
Before the Moscow region for 3 weeks, everything is accurate.
This is the best store of 7 stars!!!
1,5 months to Moscow, the track is not tracked, the quality is normal order not the first time
The product corresponds to the description. Seller recommend.
Thank you
Pleasant mint smell.
Went for a long time, the track was tracked, the quality is good.
Good thread, taste sweet and pleasant mint smell
Perfectly matched :)
Fast, not expensive, the quality is not very elastic, stuck is not very nice to use
доставка 2 недели. нити приятно пахнут. чистят нормально. рекомендую к покупке. цена 250р. трек отслеживался.