SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
18 days delivery. Corresponds to the description.
All is well, I order a second time. The first time I used several years, then the rubber band dried and broke, no one was hurt.
good
Excellent tapes of Red quality, I recommend to buy.
Great product. Recommend
The goods is according to the description
Done qualitatively. For beginners, that's it. With the right approach and selection of exercises, enough to maintain the form.
All OK!
Always trusting the best thank you very much
For beginners, that's it.
Delivery is super fast, new mail, the product is very satisfied, for fitness!
Not the first rubber bands in this store, before that I ordered a powerful purple for basic exercises, and these blue ones are warm-up, red for small groups of statika muscles muscles S Purple yuzai in full 3-4 times a week, about 3-4 months, still alive. I hope these will last at least a year. The main thing is not to exceed the amplitude of the stretch of the gum, when you buy a red 16lbs, and begin to pull on the biceps winding it on the the the the This will only reduce its strength, it is easier to order more rubber + observe the conditions of storage of a dry place of Room T ° and in no case do not cling to the battery (definitely burst and after transportation in the winter in the hall to give the rubber keep warm. The parcel went to Norilsk for about 3 weeks
nice band, ordered 2d time
Пришёл товар за неделю! Товар на первый взгляд качественный
It looks good quality.
Item did not deliver money returned
It arrived before the date thank you very much, excellent quality as the description says. Something happened to Me on the follow-up confirmed that he. Package wouldn't come I never knew what really happened but happy as it did☺️
Good things and good store, everything came quickly
Good quality, thank you!
Great value item
Expander just Super!) quality at the highest level, I liked it).
Great item, I will buy again!
The goods came quickly, well packed, already tried during training. Received the goods without queue in a couple of minutes. Everyone is happy. I advise you to order goods from this store. The price is acceptable and the delivery is fast and high quality.
Excellent, I might have ordered too heavy a band but I’m still pleased!
The order came in a month. The track was not tracked. The order entered the courier delivery service. I had to go after him myself, otherwise they would have delivered after the new year. The rubber loops themselves are norms.
Quality is good, the goods came quickly, with home delivery
The goods came quickly, with home delivery, the quality is excellent
Good ribbon
Quality is good)
Cool, I weigh 100 kg. Keeps me, really helps
just arrived today
In a word, great. For the initiation of the muscle is the best. Otherwise the Dominates would be hell or just a utopia for me dumbbell. They arrived in two and a half weeks, so acceptable. Highly recommended
All right!
85kg stretch starting the discolouration
Corresponds to the description
Good elastic band, not worse than in sports master
Like the quality of the goods is good .. let's see how it will withstand... because since they ordered tubular gum young they proktically all broke in the middle. Only 2 PCs left that do not tear... and these kind of good. Delivered straight to the drive.
thanks
Cool fitness elastic band, delivery 3 weeks to the Samara region, I use to pull up the most
The goods reached Dushanbe in 26 days. expander of good rocking. In general, satisfied, but expected the best. 4 +
The product corresponds to the description, does not vanish.
Perfect
Excellent elastic band. Thank you.
Very good.
The elastic came quickly for 2 weeks. Thank you store
The parcel came quickly, the quality is good.
Very high quality product, but very long shipping. It is possible that it is not the fault of the store.
The parcel came in a month and a half, the track was not tracked, the bundles are excellent, the product and the store recommend
Perfect purchase! Rubber of impressive thickness. Excellent quality! With the store did not contact, TK was not necessary. I ordered 4 elastic bands of different width and resistance-the seller sent all one parcel, for which pts is grateful. Now I will train! Thank you!
пришла.качестаенна, толстая.норм держит. положили бы буклет со списком упражнений